Check: Default appointment requests require team review. Optional in-call booking requires the owner to enable booking and configure availability; your team still makes final dispatch, pricing and ETA decisions.
Try a higher budget or show all services. An unpublished price is left open for a provider quote.
Every listed rate and your calculation
Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.
Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.
Choosing for your business
Jobber Receptionist is tied to Jobber. OnCrew handles contractor intake separately and can use owner-enabled booking, but its exports must not be confused with native Jobber scheduling.
The short answer
Choose a Jobber-based pilot when creating the job in your existing Jobber schedule is central. Choose an OnCrew pilot when contractor intake and on-call handoff are the priority and its optional calendar or export path is sufficient.
Consider Jobber Receptionist when
You need the documented native Jobber receptionist workflow and have the required platform eligibility.
An AI receptionist integrated with the Jobber field-service workflow.
Contractor call answering with emergency screening, live transfers and optional in-call appointment booking.
Typical buyer
Existing eligible Jobber users wanting bookings inside their schedule.
Home service contractors needing inbound call intake, on-call alerts and owner-enabled calendar booking.
Before purchase
Requires an eligible Jobber subscription and dedicated phone number. Only admins can access receptionist settings; verify plan eligibility.
Default appointment requests require team review. Optional in-call booking requires the owner to enable booking and configure availability; your team still makes final dispatch, pricing and ETA decisions. Housecall Pro MAX supports built-in customer and lead export. Jobber, ServiceTitan and other Housecall Pro plans use webhook export, connected through Zapier or with OnCrew's help; this is not native booking sync. QuickBooks is not integrated. 150 / 500 / 1,500 alert texts respectively; additional alerts cost $0.05 each. English and owner-enabled Latin American Spanish are supported.
Quote / scope confirmationReceptionist Add-on$29 base + 70 extra conversations × $0.79. Required base subscription is excluded; this is an incremental add-on price.
$49Starter100 calls within the 100 allowance. Monthly base $49.
250 calls750 minutes · 188 distinct callers
Quote / scope confirmationReceptionist Add-on$29 base + 220 extra conversations × $0.79. Required base subscription is excluded; this is an incremental add-on price.
$149Pro250 calls within the 400 allowance. Monthly base $149.
500 calls1500 minutes · 375 distinct callers
Quote / scope confirmationReceptionist Add-on$29 base + 470 extra conversations × $0.79. Required base subscription is excluded; this is an incremental add-on price.
Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.
Native booking and exported leads solve different steps
The recorded Jobber connection supports its own scheduling workflow. OnCrew exports for Jobber and ServiceTitan use a webhook or connected automation; that is not native booking sync. Specify whether the desired output is a reviewed request, an exported lead or a confirmed job in the field-service schedule.
OnCrew booking is optional and owner-configured
OnCrew captures appointment requests by default. The owner can enable in-call booking against configured availability. That does not give the agent authority to decide final dispatch, job price or arrival time. Test those boundaries with the same difficult call you use for the native platform option.
Compare complete and incremental costs separately
For Jobber, request the required base subscription and AI eligibility together. For OnCrew, include the call allowance, extra calls, alert-text allowance and any automation costs. A visible OnCrew subscription and a partial Jobber add-on are not directly equivalent total budgets.
Urgency needs an owned handoff
Provide the exact emergency categories, service area and on-call destinations you want followed. Try a call outside the area and a transfer that goes unanswered. The output should identify who is responsible for the callback rather than creating a vague message with no owner.
Use your dispatcher as the pilot reviewer
Have the dispatcher inspect an ordinary service request, a repeat customer and an urgent inquiry from both systems. Measure whether information is complete and whether manual cleanup is acceptable. No independent dispatch accuracy result is claimed on this page.
Jobber Receptionist vs OnCrew: questions
Does OnCrew book directly into Jobber?
The recorded Jobber path is export through webhooks or connected automation, not native Jobber booking sync. Optional OnCrew calendar booking is a separate capability.
Can OnCrew decide final dispatch or ETA?
The owner-configured workflow retains final dispatch, pricing and ETA decisions with the team.
Why is the Jobber total not shown as a complete price?
The required underlying subscription total is not established in the catalogue. The AI add-on alone would understate the complete cost.
Sources, method and limitations
These are editorial comparisons of provider documentation and the approved catalogue. No independent call-quality or integration tests have been completed. Product facts retain their individual source dates below. AI assists research and drafting; our editorial policy describes the review process.
We may earn a commission through selected provider links. Commercial relationships do not determine these editorial choices. Read the comparison and funding method.
By the businessAIfinder editorial team · Editorial review · US / English
Prices: USD calculations use your selected call volume and duration. Taxes, carrier fees and optional extras are excluded; setup fees and required subscriptions are shown with the offer. Reported amounts and model ranges are estimates, not binding quotes. Provider terms determine the final charge.
Recommendations and reviews: Picks use documented task, industry and software fit. Known costs above your budget are excluded from shortcuts; unknown totals remain labelled. Customer ratings retain their source, sample size and product scope. Platform-wide ratings do not isolate AI performance. No independent call tests have been performed.
Funding: We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. Any future paid position will be labelled Promoted; editorial awards and public review scores remain separate.