US · English

Jobber Receptionist vs OnCrew

100 calls/mo · 3 min/call · Capture messages · $200 budget

Edit needs

Requirements, pricing guide & sources

2 services compared

Edit needs
Result filters

Export 100, 500 and 2,000 calls using your applied filters and assumptions. Unpriced totals remain blank.

AI add-on

$84.30/mo

Required base subscription extra; full total unknown

For 100 calls · 300 min/mo

Your task
Captures caller messages
Included usage
30 conversations / month
Cost per call
Not calculableRequired base subscription extra
  • Call transfer
  • Recording / transcripts

Check: AI add-on only. Total subscription cost is not established, so it is excluded from complete-price ranking.

Requirements & limitations

OnCrew

Starter

Standalone service

Estimated monthly cost

$49/mo

For 100 calls · 300 min/mo

Your task
Captures caller messages
Included usage
100 calls / month
Cost per call
$0.49 / callAverage at 100 calls / month
  • Call transfer
  • Recording / transcripts

Check: Default appointment requests require team review. Optional in-call booking requires the owner to enable booking and configure availability; your team still makes final dispatch, pricing and ETA decisions.

Requirements & limitations
Go to provider Affiliate link · We may earn a commission.Plan details & sources
Every listed rate and your calculation

Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.

Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.

Choosing for your business

Jobber Receptionist is tied to Jobber. OnCrew handles contractor intake separately and can use owner-enabled booking, but its exports must not be confused with native Jobber scheduling.

The short answer

Choose a Jobber-based pilot when creating the job in your existing Jobber schedule is central. Choose an OnCrew pilot when contractor intake and on-call handoff are the priority and its optional calendar or export path is sufficient.

Consider Jobber Receptionist when

You need the documented native Jobber receptionist workflow and have the required platform eligibility.

Plans, sources & requirements

Consider OnCrew when

You want contractor call intake, urgency screening and team alerts without treating a webhook export as native Jobber booking.

Plans, sources & requirements

Product and plan differences

DecisionJobber ReceptionistOnCrew
Product scopeAn AI receptionist integrated with the Jobber field-service workflow.Contractor call answering with emergency screening, live transfers and optional in-call appointment booking.
Typical buyerExisting eligible Jobber users wanting bookings inside their schedule.Home service contractors needing inbound call intake, on-call alerts and owner-enabled calendar booking.
Before purchaseRequires an eligible Jobber subscription and dedicated phone number. Only admins can access receptionist settings; verify plan eligibility.Default appointment requests require team review. Optional in-call booking requires the owner to enable booking and configure availability; your team still makes final dispatch, pricing and ETA decisions. Housecall Pro MAX supports built-in customer and lead export. Jobber, ServiceTitan and other Housecall Pro plans use webhook export, connected through Zapier or with OnCrew's help; this is not native booking sync. QuickBooks is not integrated. 150 / 500 / 1,500 alert texts respectively; additional alerts cost $0.05 each. English and owner-enabled Latin American Spanish are supported.
Published tariffsReceptionist Add-on: $29 · 30 conversations
Included with Plus: Quote required · Confirm in quote
Starter: $49 · 100 calls
Pro: $149 · 400 calls
Multi-Truck: $349 · 1,000 calls

What the same call volume could cost

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Message capture · monthly USD · published-rate scenarios
Same workloadJobber ReceptionistOnCrew
100 calls300 minutes · 75 distinct callersQuote / scope confirmationReceptionist Add-on$29 base + 70 extra conversations × $0.79. Required base subscription is excluded; this is an incremental add-on price.$49Starter100 calls within the 100 allowance. Monthly base $49.
250 calls750 minutes · 188 distinct callersQuote / scope confirmationReceptionist Add-on$29 base + 220 extra conversations × $0.79. Required base subscription is excluded; this is an incremental add-on price.$149Pro250 calls within the 400 allowance. Monthly base $149.
500 calls1500 minutes · 375 distinct callersQuote / scope confirmationReceptionist Add-on$29 base + 470 extra conversations × $0.79. Required base subscription is excluded; this is an incremental add-on price.$248Pro$149 base + 100 extra calls × $0.99.

Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.

Change calls, duration, repeat callers and task in the live calculator

How to make the choice

Native booking and exported leads solve different steps

The recorded Jobber connection supports its own scheduling workflow. OnCrew exports for Jobber and ServiceTitan use a webhook or connected automation; that is not native booking sync. Specify whether the desired output is a reviewed request, an exported lead or a confirmed job in the field-service schedule.

OnCrew booking is optional and owner-configured

OnCrew captures appointment requests by default. The owner can enable in-call booking against configured availability. That does not give the agent authority to decide final dispatch, job price or arrival time. Test those boundaries with the same difficult call you use for the native platform option.

Compare complete and incremental costs separately

For Jobber, request the required base subscription and AI eligibility together. For OnCrew, include the call allowance, extra calls, alert-text allowance and any automation costs. A visible OnCrew subscription and a partial Jobber add-on are not directly equivalent total budgets.

Urgency needs an owned handoff

Provide the exact emergency categories, service area and on-call destinations you want followed. Try a call outside the area and a transfer that goes unanswered. The output should identify who is responsible for the callback rather than creating a vague message with no owner.

Use your dispatcher as the pilot reviewer

Have the dispatcher inspect an ordinary service request, a repeat customer and an urgent inquiry from both systems. Measure whether information is complete and whether manual cleanup is acceptable. No independent dispatch accuracy result is claimed on this page.

Jobber Receptionist vs OnCrew: questions

Does OnCrew book directly into Jobber?

The recorded Jobber path is export through webhooks or connected automation, not native Jobber booking sync. Optional OnCrew calendar booking is a separate capability.

Can OnCrew decide final dispatch or ETA?

The owner-configured workflow retains final dispatch, pricing and ETA decisions with the team.

Why is the Jobber total not shown as a complete price?

The required underlying subscription total is not established in the catalogue. The AI add-on alone would understate the complete cost.

Sources, method and limitations

These are editorial comparisons of provider documentation and the approved catalogue. No independent call-quality or integration tests have been completed. Product facts retain their individual source dates below. AI assists research and drafting; our editorial policy describes the review process.

We may earn a commission through selected provider links. Commercial relationships do not determine these editorial choices. Read the comparison and funding method.

By the businessAIfinder editorial team · Editorial review · US / English

Explore AI receptionist comparisons

Methodology, sources & limitations

About this comparison

Prices: USD calculations use your selected call volume and duration. Taxes, carrier fees and optional extras are excluded; setup fees and required subscriptions are shown with the offer. Reported amounts and model ranges are estimates, not binding quotes. Provider terms determine the final charge.

Recommendations and reviews: Picks use documented task, industry and software fit. Known costs above your budget are excluded from shortcuts; unknown totals remain labelled. Customer ratings retain their source, sample size and product scope. Platform-wide ratings do not isolate AI performance. No independent call tests have been performed.

Funding: We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. Any future paid position will be labelled Promoted; editorial awards and public review scores remain separate.

69 services · 191 plans · Sources checked October 23, 2026. Coverage & research status · Recommendation methodology

Ranking and price methodology

Recommended: documented fit, then customer feedback. Price availability does not affect the order.

Rankings & commercial relationships ⓘ

Customer rating sources

Our order. Our funding.

What determines the order?

With existing software selected: documented task-compatible connections come first; offers requiring a different business platform are hidden. Unconfirmed connections are available through a separate opt-in. Recommended is the default: a labelled Promoted offer, when an eligible commercial contract is active, appears first. The highest confirmed commission in this filtered view determines that paid position. The editorial order follows documented software / industry fit, then customer feedback adjusted for sample size and product scope. Missing public pricing, amounts, price reports and price/value/feature awards do not change Recommended. Cost-only and name sorts do not pin paid offers. Customer feedback affects editorial ordering with explicit sample-size and product-scope adjustments; raw stars alone do not determine the order.

Named integration → industry workflow → industry mention → general candidate. These are source-evidence groups, not results of independent call tests.

Do we receive a commission?

We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. When commercial placements are activated, commission determines the clearly labelled Promoted position in Recommended, separately from editorial price/value/feature awards and review scores. Rates are compared as contract-confirmed USD payouts per qualified conversion over the first 12 months; unconfirmed percentages are not treated as dollar payouts.

Read the full methodology

Your side-by-side comparison

Same applied workload. Read billing units, assumptions, requirements and price scope before comparing. Unknown costs are not zero.

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