Market coverage, openly documented
69 services and 191 plan profiles in this US phone-answering research edition. Inclusion does not require a commercial partnership.
69Services documented
191Plan profiles
64Review profiles checked
0Own call tests completed
The scope of this category
AI services that can answer inbound business calls for US small and medium businesses, including self-serve services, phone-system options, hybrid reception and industry solutions. Setup effort varies. This register is not a claim to cover every provider worldwide.
Included
- Providers with a reachable original product or pricing source.
- Quote-only offers and platform-dependent add-ons remain visible.
- Custom plans have a page even when a total price is unavailable.
Outside this comparison
- Developer-first voice infrastructure such as Vapi, Retell and Bland; implementation work makes them a separate category.
- Human-only answering services and generic keypad phone menus.
- Outbound-only agents, agency resale packages and unrelated SMS/chat-only plans.
Included providers and research depth
Pricing and product documentation checked October 23, 2026. A checked source does not mean a tested service. Review gaps are displayed rather than scored as zero.
| Provider | Type | Plans | Review research | Evidence |
|---|---|---|---|---|
| Rosie | Standalone service | 3 | Profile checked | Original source ↗ |
| Goodcall | Standalone service | 4 | Profile checked | Original source ↗ |
| Frontdesk | Standalone service | 2 | Profile checked | Original source ↗ |
| Smith.ai | Standalone service | 7 | Profile checked | Original source ↗ |
| Upfirst | Standalone service | 5 | Profile checked | Original source ↗ |
| Dialzara | Standalone service | 5 | Profile checked | Original source ↗ |
| Marlie | Standalone service | 5 | Checked; no verified aggregate | Original source ↗ |
| Phonely | Self-serve platform | 4 | Profile checked | Original source ↗ |
| Quo · Sona | Phone system / AI | 5 | Profile checked | Original source ↗ |
| RingCentral AIR | Phone system / AI | 2 | Profile checked | Original source ↗ |
| Nextiva · XBert | Standalone service | 1 | Profile checked | Original source ↗ |
| Abby Connect | Human + AI | 5 | Profile checked | Original source ↗ |
| Sameday AI | Industry solution | 3 | Checked; no verified aggregate | Original source ↗ |
| Slang AI | Industry solution | 3 | Profile checked | Original source ↗ |
| Trillet | Standalone service | 1 | Profile checked | Original source ↗ |
| echowin | Self-serve platform | 5 | Profile checked | Original source ↗ |
| NextPhone | Standalone service | 4 | Profile checked | Original source ↗ |
| Jobber Receptionist | Industry solution | 2 | Profile checked | Original source ↗ |
| Aircall AI Voice Agents | Phone system / AI | 4 | Profile checked | Original source ↗ |
| Housecall Pro · CSR AI | Industry solution | 1 | Profile checked | Original source ↗ |
| ServiceTitan Voice Agent | Industry solution | 1 | Profile checked | Original source ↗ |
| AgentZap | Standalone service | 5 | Profile checked | Original source ↗ |
| Allo · AI Receptionist | Phone system / AI | 3 | Profile checked | Original source ↗ |
| AIRA | Standalone service | 4 | Checked; no verified aggregate | Original source ↗ |
| CloudTalk AI Voice Agents | Phone system / AI | 3 | Profile checked | Original source ↗ |
| Moneypenny AI Answering | Human + AI | 4 | Profile checked | Original source ↗ |
| Brilo AI | Self-serve platform | 4 | Checked; no verified aggregate | Original source ↗ |
| Asisto | Standalone service | 3 | Checked; no verified aggregate | Original source ↗ |
| Mikla | Self-serve platform | 3 | Checked; no verified aggregate | Original source ↗ |
| ServiceAgent | Industry solution | 3 | Profile checked | Original source ↗ |
| Kordless | Standalone service | 2 | Checked; no verified aggregate | Original source ↗ |
| OnCallClerk | Standalone service | 3 | Checked; no verified aggregate | Original source ↗ |
| Fresha · AI Concierge | Industry solution | 1 | Profile checked | Original source ↗ |
| GlossGenius · Reception | Industry solution | 6 | Profile checked | Original source ↗ |
| SQUIRE · Operator | Industry solution | 3 | Profile checked | Original source ↗ |
| Zenoti · AI Receptionist | Industry solution | 1 | Profile checked | Original source ↗ |
| CallPad | Industry solution | 4 | Checked; no verified aggregate | Original source ↗ |
| Mangomint · Mira | Industry solution | 1 | Profile checked | Original source ↗ |
| Meevo · AI Receptionist | Industry solution | 1 | Profile checked | Original source ↗ |
| SalonBiz · Brook AI | Industry solution | 1 | Profile checked | Original source ↗ |
| Booksy · AI Receptionist | Industry solution | 1 | Profile checked | Original source ↗ |
| Boulevard · Beau | Industry solution | 1 | Profile checked | Original source ↗ |
| Canary · AI Voice | Industry solution | 1 | Profile checked | Original source ↗ |
| PolyAI for Hotels | Industry solution | 1 | Profile checked | Original source ↗ |
| Hostie | Industry solution | 4 | Profile checked | Original source ↗ |
| Sadie | Industry solution | 7 | Profile checked | Original source ↗ |
| Loman AI | Industry solution | 3 | Profile checked | Original source ↗ |
| Maple Voice AI | Industry solution | 3 | Checked; no verified aggregate | Original source ↗ |
| Ooma AI Answering / Receptionist | Phone system / AI | 5 | Profile checked | Original source ↗ |
| CallRail · Voice Assist | Phone system / AI | 4 | Profile checked | Original source ↗ |
| GoTo Connect · AI Receptionist | Phone system / AI | 3 | Profile checked | Original source ↗ |
| Thoughtly | Self-serve platform | 3 | Profile checked | Original source ↗ |
| Imagicle AI Virtual Receptionist | Phone system / AI | 1 | Checked; no verified aggregate | Original source ↗ |
| AI-Receptionist.com | Standalone service | 5 | Profile checked | Original source ↗ |
| Avoca AI | Industry solution | 1 | Profile checked | Original source ↗ |
| Netic | Industry solution | 1 | Checked; no verified aggregate | Original source ↗ |
| Hatch Voice AI | Industry solution | 1 | Profile checked | Original source ↗ |
| Markate · Kate AI | Industry solution | 1 | Profile checked | Original source ↗ |
| Numa Voice AI | Industry solution | 1 | Profile checked | Original source ↗ |
| Arini | Industry solution | 1 | Profile checked | Original source ↗ |
| Weave AI Receptionist | Industry solution | 1 | Profile checked | Original source ↗ |
| EliseAI VoiceAI | Industry solution | 1 | Profile checked | Original source ↗ |
| MedspAI | Industry solution | 1 | Checked; no verified aggregate | Original source ↗ |
| JustCall AI Voice Agent | Phone system / AI | 4 | Profile checked | Original source ↗ |
| OnCrew | Standalone service | 3 | Checked; no verified aggregate | Original source ↗ |
| Bukkii AIVA | Industry solution | 1 | Checked; no verified aggregate | Original source ↗ |
| Annette by Travel Outlook | Human + AI | 1 | Profile checked | Original source ↗ |
| Podium AI Employee | Phone system / AI | 1 | Profile checked | Original source ↗ |
| Structurely / 21X | Self-serve platform | 3 | Profile checked | Original source ↗ |
What makes a category ready to launch?
- Map the market. Cross-check search results, software directories, alternative pages and industry-specific systems; record inclusions and exclusions.
- Document every included offer. Separate provider pages, plan pages, billing basis, limitations and original sources.
- Resolve material uncertainty. Conflicting allowances, required subscriptions and unknown usage rates must remain visible or be confirmed.
- Check customer evidence. Record platform, sample, recency and product scope. Add repeatable hands-on tests before publishing performance verdicts.
- Keep it current. Check source dates and changed plans before publication. Automated monitoring is not currently active.
Current state: product, pricing, public review profiles and 14 industry workflows have been researched for every included provider. Published unknowns, inaccessible sources and unmatched review profiles are recorded. Independent call tests and commercial launch are still separate steps.
Market cross-check and exclusions
Discovery used search results, software directories, alternative inventories and native industry products. Included offers are above; these candidates have a recorded boundary or open qualification.
| Candidate | Decision | Reason / source |
|---|---|---|
| Vapi | Separate category | Developer voice infrastructure / configurable agent building, rather than a qualified small-business receptionist package in this edition.Source ↗ |
| Retell | Separate category | Developer voice infrastructure / configurable agent building, rather than a qualified small-business receptionist package in this edition.Source ↗ |
| Bland | Separate category | Developer voice infrastructure / configurable agent building, rather than a qualified small-business receptionist package in this edition.Source ↗ |
| ElevenLabs Agents | Separate category | Developer voice infrastructure / configurable agent building, rather than a qualified small-business receptionist package in this edition.Source ↗ |
| Phorest FrontDesk AI | Outside voice scope | Checked AI feature material describes messaging (SMS / WhatsApp); incoming telephone answering was not established.Source ↗ |
| Structurely legacy offer | Superseded | Included as current Structurely / 21X packages. Historical lead-contact prices and an older inbound-forwarding help page are not substituted for current voice pricing.Source ↗ |
| Maple UK | Different market / product | The included restaurant provider is Maple AI Inc at maple.inc. GBP pricing from callmaple.ai is a separate offer.Source ↗ |
| Lani | Further market qualification | Philippines-oriented hotel / WhatsApp offer; US incoming telephone scope not established in the checked material.Source ↗ |
| Optima Voice | Further US qualification | Voice product found; US number eligibility, contracting currency or local service scope needs further confirmation before inclusion in this US edition.Source ↗ |
| AInora | Further US qualification | Voice product found; US number eligibility, contracting currency or local service scope needs further confirmation before inclusion in this US edition.Source ↗ |
| Kalyvox | Further US qualification | Voice product found; US number eligibility, contracting currency or local service scope needs further confirmation before inclusion in this US edition.Source ↗ |
| Call Connect AI | Further US qualification | Voice product found; US number eligibility, contracting currency or local service scope needs further confirmation before inclusion in this US edition.Source ↗ |
| Pabau | Voice scope unresolved | Relevant industry software / lead automation found. A current standalone inbound AI answering offer was not sufficiently qualified in the checked sources; not counted as a phone-answering provider.Source ↗ |
| Roof AI | Voice scope unresolved | Relevant industry software / lead automation found. A current standalone inbound AI answering offer was not sufficiently qualified in the checked sources; not counted as a phone-answering provider.Source ↗ |
| Ylopo | Voice scope unresolved | Relevant industry software / lead automation found. A current standalone inbound AI answering offer was not sufficiently qualified in the checked sources; not counted as a phone-answering provider.Source ↗ |
| Lofty | Voice scope unresolved | Relevant industry software / lead automation found. A current standalone inbound AI answering offer was not sufficiently qualified in the checked sources; not counted as a phone-answering provider.Source ↗ |
| Ruby | Human-only scope | Human answering products belong in a separate human-reception comparison; no unverified AI tariff is added to this category.Source ↗ |
| PATLive | Human-only scope | Human answering products belong in a separate human-reception comparison; no unverified AI tariff is added to this category.Source ↗ |
| AnswerConnect | Human-only scope | Human answering products belong in a separate human-reception comparison; no unverified AI tariff is added to this category.Source ↗ |
| Posh | Human-only scope | Human answering products belong in a separate human-reception comparison; no unverified AI tariff is added to this category.Source ↗ |
| Vagaro | Voice scope unresolved | Industry platform cross-checked. An incoming AI telephone-answering offer was not sufficiently established in the checked material; platform, messaging and third-party connector mentions alone are not counted.Source ↗ |
| Mindbody | Voice scope unresolved | Industry platform cross-checked. An incoming AI telephone-answering offer was not sufficiently established in the checked material; platform, messaging and third-party connector mentions alone are not counted.Source ↗ |
Counts describe this researched US category, not an unknowable share of every service worldwide.