Maple Voice AI: plans, costs & fit
Restaurant answering with a separate Pro tier for POS orders and OpenTable reservations.
Useful to consider when: Independent restaurants comparing flat phone-answering and transaction workflows.
What to know before choosing
Workflow and requirements
- This is Maple AI, Inc. at maple.inc, not the unrelated UK callmaple.ai service.
- Drive-through and kiosk early-access products are outside inbound phone tariffs.
- Confirm POS, OpenTable access and payment processing fees.
Trial and commitment
Trial or pilot terms were not established in the checked sources; request written terms before subscribing.
How to read the estimate
Voice-service usage only. Exact integrations, extra channels, team access and contract terms may change the plan you need.
3 plans in this profile
USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.
| Plan | Published base | Allowance | Extra usage | Details |
|---|---|---|---|---|
| Maple VoiceUnlimited advertised call volume with FAQs and transfers; ordering and reservations are excluded. | $150Monthly USD | Unlimited inbound calls (provider-stated) | No usage fee advertised$85/mo equivalent; billed annually | Go to provider ↗Plan details → |
| Maple ProAdds POS orders, payment support and reservation actions; verify your supported integrations. | $350Monthly USD | Unlimited inbound calls (provider-stated) | No usage fee advertised$220/mo equivalent; billed annually | Go to provider ↗Plan details → |
| Maple EnterpriseMulti-unit controls, custom integrations and service terms; quote required. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
Industry suitability, with evidence
All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.
| Industry | Evidence level | What is established |
|---|---|---|
| Restaurants | Named system / native workflow | Restaurant call workflows are documented. Only reservation-enabled plans can create a table booking; FAQ, link-only and ordering tiers stay separate. Confirm the exact reservation/POS connection.Checked source ↗ |
13 other researched industries
| Industry | Evidence level | What is established |
|---|---|---|
| Trades & home services | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Hair, beauty & spas | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Hotels & guesthouses | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Law firms | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Dental practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Clinics & medical practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Real estate & property management | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Auto repair & dealerships | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Consultants & professional services | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Retail & ecommerce | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Veterinary practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Fitness & wellness studios | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Events & wedding venues | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
Software connections and their limits
Provider-documented capabilities; no independent integration test. Booking links, CRM leads, POS orders and guest-data sync do not establish a completed reservation. Confirm your account version, permissions and fees.
| Existing system | Booking evidence | Function and limits | Evidence |
|---|---|---|---|
| OpenTableRestaurants | Direct booking documented | Pro documents availability checks and table bookings, with changes/cancellations subject to finding the reservation and venue rules. Voice is FAQ/transfer only. | Original source ↗Checked 2026-10-23 |
| ToastRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| Square POSRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| CloverRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| SpotOnRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| Shift4 Dine / SkyTabRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| NCR AlohaRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| Oracle SimphonyRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
| LightspeedRestaurants | No direct booking | Pro sends phone orders to this POS. Menu sync and payment details vary by connector. Table reservations use OpenTable separately; this POS connection is not table-inventory proof. | Original source ↗Checked 2026-10-23 |
Customer evidence
No identity-matched aggregate could be verified in the checked public profile pages and directory searches. This does not mean reviews do not exist.
Checked 2026-10-23. Provider-hosted testimonials and editorial competitor scores are not independent customer ratings.
Search checked: Maple Voice AI reviews Trustpilot G2.
Check the original sources
- Published pricing / product documentation ↗Original provider source · checked October 23, 2026
- Company identity and unlimited call statement ↗Original provider source · checked October 23, 2026
Explore other services
Further options to compare, not a performance ranking.
