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Comparisons/Phone answering

AI answering services for clinics & medical practices

100 calls/mo · 3 min/call · Capture messages · $200 budget

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Our recommendations if you…

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Keep costs down

MarlieBasic

4 of 11 features documented

$66.50/mo

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Why this pick?

Lowest calculated service cost: Lowest upper monthly cost from published rates within your budget. Setup, tax and extras are separate. Quote-only prices and reported amounts are not comparable totals, so cannot win this price pick.

Most documented features: Largest documented checklist for the displayed plan. Features count equally; an unresearched feature is not treated as absent. The same eleven criteria were reviewed for all 69 providers. Unpublished or unclear plan inclusions stay unscored; this is not a call-quality test.

Message capture · Spam filtering · Recording / transcripts · Call reports / analytics

Feature source 1 ↗Plan details & all sources →

Find an industry specialist

CallPadSolo

Live Cliniko appointment connection is named for allied-health/wellness practices.

$50–375/mo

Model estimate · low confidence

Voice service only

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Why this pick?

Best documented industry fit: Documented industry workflows qualify; named industry integrations rank first. Within the same fit group, confirmed in-budget service costs come before unconfirmed totals, then customer evidence breaks ties. Offers whose known cost exceeds your budget stay in the full list. Unknown prices can qualify with their limits shown. This is documented fit, not an independent integration test.

Live Cliniko appointment connection is named for allied-health/wellness practices. This does not establish general physician-EHR, referral or clinical-record workflows; confirm US access.

Industry source ↗Plan details & all sources →

6 services with industry evidence

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Result filters
Most documented features

AgentZap

Starter

4.3/58 reviews on Trustpilot Voice platform · small sample

Names athenahealth, eClinicalWorks and DrChrono appointment booking.

Requirements & limitations →

$236.50/mo

Above your $200/mo budget

+ $499 setup · first month $735.50

Go to provider ↗Plan details & sources
Costs, compatibility & sources

$109 base + 150 extra minutes × $0.85. A separate $499 setup fee applies; first month $735.5 before excluded extras.

Names athenahealth, eClinicalWorks and DrChrono appointment booking. Jane and SimplePractice access remains unconfirmed against platform requirements.

Industry workflow source ↗
Customer evidence in Recommended

Software, task and industry fit come first. Within an equal-fit group, customer feedback is adjusted for sample size and product scope. A missing public price, market estimate, price report or editorial award does not change this order.

  • Trustpilot ↗ · 4.3/5 · 8 source reviews · Voice platform · checked 2026-10-23

See weighting and limitations →. Separate source signals guide order; we do not invent a combined customer star score.

5 of 11 checklist items documented: Message capture · Direct booking · Call transfer · Recording / transcripts · Custom data fields. 6 items unconfirmed, not confirmed absent. The same eleven criteria were reviewed for all 69 providers; plan inclusion must be explicit.

Feature source 1 ↗ · checked 2026-10-24.

Recurring voice estimate excludes the separately displayed $499 setup, additional integration work and paid human backup.

Original source ↗ · checked Oct 23, 2026.

All 5 plans →

EliseAI VoiceAI

Inbound voice service

4.5/546 reviews on G2 Platform-wide · 2 sourcesTrustpilot unrated · 0 reviews

Healthcare VoiceAI documents live athenahealth scheduling and patient-chart/case workflows.

Requirements & limitations →

$275–1,350/mo

Model estimate · low confidence

Voice service only

Go to provider ↗Plan details & sources
Costs, compatibility & sources

Published inbound voice product; current subscription, usage and implementation require a tailored quote.

Healthcare VoiceAI documents live athenahealth scheduling and patient-chart/case workflows. Other EHRs require a separate check; housing reviews do not assess healthcare.

Industry workflow source ↗
Market estimate · low confidence

This is our illustrative budget range, not this provider’s pricing, a vendor quote or a statistical confidence interval. Managed-service references, not quotes for this vendor or proof of the same specialist connector. Enterprise implementation and underlying business software are excluded.

Same workload: 2 reference providers. 75% of the lowest reference to 150% of the highest, rounded outward to $25; a published plan base is a floor. These margins are editorial assumptions, not observed vendor discounts. Setup, underlying software and specialist integration fees are excluded; these can be material.

Reference prices do not establish connector compatibility or commercial terms for this offer. Not used for budget-only matches, lowest-price or best-value awards. Full estimation method →

Customer evidence in Recommended

Software, task and industry fit come first. Within an equal-fit group, customer feedback is adjusted for sample size and product scope. A missing public price, market estimate, price report or editorial award does not change this order.

  • G2 ↗ · 4.5/5 · 46 source reviews · Platform-wide · company/platform context, reduced influence · checked 2026-10-23

See weighting and limitations →. Separate source signals guide order; we do not invent a combined customer star score.

3 of 11 checklist items documented: Message capture · Direct booking · Call transfer. 8 items unconfirmed, not confirmed absent. The same eleven criteria were reviewed for all 69 providers; plan inclusion must be explicit.

Feature source 1 ↗ · checked 2026-10-24.

Original source ↗ · checked Oct 23, 2026.

View provider →

CallPad

Solo

No verified public scoreReview sources checked · details →

Live Cliniko appointment connection is named for allied-health/wellness practices.

Requirements & limitations →

$50–375/mo

Model estimate · low confidence

Voice service only

Go to provider ↗Plan details & sources
Costs, compatibility & sources

One staff calendar and five voice hours; current fee is quote-based.

Live Cliniko appointment connection is named for allied-health/wellness practices. This does not establish general physician-EHR, referral or clinical-record workflows; confirm US access.

Industry workflow source ↗
Market estimate · low confidence

This is our illustrative budget range, not this provider’s pricing, a vendor quote or a statistical confidence interval. Comparable general voice-service budgets; custom integrations and managed deployment can cost more.

Same workload: 3 reference providers. 75% of the lowest reference to 150% of the highest, rounded outward to $25; a published plan base is a floor. These margins are editorial assumptions, not observed vendor discounts. Setup, underlying software and specialist integration fees are excluded; these can be material.

Reference prices do not establish connector compatibility or commercial terms for this offer. Not used for budget-only matches, lowest-price or best-value awards. Full estimation method →

Customer evidence in Recommended

Software, task and industry fit come first. Within an equal-fit group, customer feedback is adjusted for sample size and product scope. A missing public price, market estimate, price report or editorial award does not change this order.

No usable scored profile: neutral ordering signal, not a zero-star rating.

See weighting and limitations →. Separate source signals guide order; we do not invent a combined customer star score.

4 of 11 checklist items documented: Message capture · Direct booking · Call transfer · Spam filtering. 7 items unconfirmed, not confirmed absent. The same eleven criteria were reviewed for all 69 providers; plan inclusion must be explicit.

Feature source 1 ↗ · checked 2026-10-24.

Original source ↗ · checked Oct 23, 2026.

All 4 plans →

Brilo AI

Pro

No verified public scoreReview sources checked · details →

Industry-specific voice-agent handling is described.

Requirements & limitations →

$149/mo

Go to provider ↗Plan details & sources
Costs, compatibility & sources

300 minutes within the 600 allowance. Monthly base $149.

Industry-specific voice-agent handling is described. Self-serve configuration and system access are required; order or patient-record writes are not assumed.

Industry workflow source ↗
Customer evidence in Recommended

Software, task and industry fit come first. Within an equal-fit group, customer feedback is adjusted for sample size and product scope. A missing public price, market estimate, price report or editorial award does not change this order.

No usable scored profile: neutral ordering signal, not a zero-star rating.

See weighting and limitations →. Separate source signals guide order; we do not invent a combined customer star score.

4 of 11 checklist items documented: Message capture · Direct booking · Call transfer · Recording / transcripts. 7 items unconfirmed, not confirmed absent. The same eleven criteria were reviewed for all 69 providers; plan inclusion must be explicit.

Feature source 1 ↗ · checked 2026-10-24.

Original source ↗ · checked Oct 23, 2026.

All 4 plans →
Lowest calculated price Best value

Marlie

Basic

No verified public scoreReview sources checked · details →

The industry-specific AI phone workflow includes intake, scheduling and staff handoff.

Requirements & limitations →

$66.50/mo

Go to provider ↗Plan details & sources
Costs, compatibility & sources

$49 base + 50 extra minutes × $0.35.

The industry-specific AI phone workflow includes intake, scheduling and staff handoff. Confirm the actual calendar / business-system connection and permissions.

Industry workflow source ↗
Customer evidence in Recommended

Software, task and industry fit come first. Within an equal-fit group, customer feedback is adjusted for sample size and product scope. A missing public price, market estimate, price report or editorial award does not change this order.

No usable scored profile: neutral ordering signal, not a zero-star rating.

See weighting and limitations →. Separate source signals guide order; we do not invent a combined customer star score.

4 of 11 checklist items documented: Message capture · Spam filtering · Recording / transcripts · Call reports / analytics. 3 items unconfirmed, not confirmed absent. The same eleven criteria were reviewed for all 69 providers; plan inclusion must be explicit.

Feature source 1 ↗ · checked 2026-10-24.

Original source ↗ · checked Oct 23, 2026.

All 5 plans →

Weave AI Receptionist

Inbound voice service

early-access

4.6/5955 reviews on Trustpilot Platform-wide

General practice call handling is documented; outside qualified dental setups, request capture is not evidence of direct clinical booking.

Requirements & limitations →

Check availability

Go to provider ↗Plan details & sources
Costs, compatibility & sources

Published inbound voice product; current subscription, usage and implementation require a tailored quote. Availability: early-access. Confirm eligibility and launch access before relying on a monthly budget.

General practice call handling is documented; outside qualified dental setups, request capture is not evidence of direct clinical booking. AI product is early access.

Industry workflow source ↗
Customer evidence in Recommended

Software, task and industry fit come first. Within an equal-fit group, customer feedback is adjusted for sample size and product scope. A missing public price, market estimate, price report or editorial award does not change this order.

  • Trustpilot ↗ · 4.6/5 · 955 source reviews · Platform-wide · company/platform context, reduced influence · checked 2026-10-23

See weighting and limitations →. Separate source signals guide order; we do not invent a combined customer star score.

3 of 11 checklist items documented: Message capture · Call transfer · Rescheduling. 8 items unconfirmed, not confirmed absent. The same eleven criteria were reviewed for all 69 providers; plan inclusion must be explicit.

Feature source 1 ↗ · checked 2026-10-24.

Original source ↗ · checked Oct 23, 2026.

View provider →
Every listed rate and your calculation

Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.

Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.

Choosing for Clinics & medical practices

What matters in your workflow

Administrative scope

Define the approved questions, messages and scheduling tasks. Medical advice and clinical decisions belong in the practice’s care process.

Practice-system access

Confirm whether the agent writes directly to your supported scheduling system or sends a request for staff approval.

Data and escalation controls

Review call recording, access, retention, processing terms and the route to clinical staff with the people responsible for your systems.

Industry sources behind this order

Questions for Clinics & medical practices

Are all advertised healthcare integrations equivalent?

No. A calendar connector, a patient-record integration and a message export do different things. Ask for your exact workflow and system to be demonstrated.

Should every medical practice use direct AI booking?

The source evidence may support message capture while leaving direct scheduling unconfirmed. Start the comparison with the administrative task you can authorize and supervise.

Which EHR connections are documented, and where is access uncertain?

EliseAI documents healthcare VoiceAI with athenahealth; AgentZap names athenahealth, eClinicalWorks and DrChrono. Jane uses approved partner access and SimplePractice says it has no public integration API, so the claimed connectors remain unconfirmed. Cliniko support is scoped to allied-health/wellness appointments.

Before you move your calls.

1

Start with missed calls

Use forwarding for overflow or after-hours coverage. Keep your existing process available.

2

Try your real scenarios

Test a booking, a corrected address, an out-of-area request and an urgent handoff.

3

Check the outcome

Look for the actual calendar entry, message or connection to your team.

Questions worth asking

Can I keep my existing phone number?

Often the practical starting point is call forwarding: your carrier sends missed or after-hours calls to the service’s number. This differs from porting your number to another provider. Ask your carrier about conditional forwarding, fees and a quick way to turn it off. Goodcall documents forwarding on its workflow page; confirm the exact process for any service you choose.

Will it work with my calendar or dispatch software?

Ask for your exact software and workflow to be demonstrated. Sending a scheduling link differs from creating a real appointment. Check travel buffers, service areas, technician availability and duplicate bookings. Goodcall names Google Calendar; Smith.ai names Calendly; Rosie and Frontdesk advertise booking. That does not establish compatibility with your particular dispatch setup.

Who answers when a caller needs a person?

A transfer to your team still requires your staff to pick up. External staffed backup is a separate service and can carry extra charges. Our estimates cover AI answering; they do not include a paid human escalation service. Test what happens when your team is busy, offline or unable to accept the transfer.

What will extra calls actually cost?

Rosie publishes minute allowances but we did not establish an extra-minute rate. Frontdesk publishes usage credits and top-ups. Goodcall charges for different caller numbers. Smith.ai charges for calls. Open the rate calculation above, then ask the provider for a written example using your volume, optional tools and expected busy month.

How hard is setup and cancellation?

Someone needs to own the setup: business hours, job types, boundaries on quotes, calendar access and who receives an urgent call. Paid Smith.ai Pro lists onboarding support; Rosie Growth lists assisted setup. Time-to-launch claims are provider claims until tested. Smith.ai’s AI pricing FAQ states 30 days’ cancellation notice. For any plan, record the renewal date and verify cancellation terms before paying.

What changes when several staff or locations need access?

Distinguish dashboard editors from people receiving calls. Goodcall lists 1, 5 or 10 dashboard team members by tier. Frontdesk lists two editors on Business. Your dispatch team may need a higher plan, separate numbers or a custom setup. The lowest voice estimate does not guarantee enough team access.

How is this comparison selected and funded?

Our comparison uses documented plans, industry and software compatibility, and public customer feedback with its original source and scope. Recommended is the default; missing public prices do not lower an offer’s position. We have not performed independent call tests.

We may earn a commission through Rosie, NextPhone, AI-Receptionist.com and Maple affiliate links. Editorial rankings, awards and customer ratings are unaffected. No paid ranking placements are active. Any future paid first position will be labelled Promoted and kept separate from editorial awards and customer ratings. Read the comparison methodology →

Provider and pricing sources

Industry workflow sources appear above. Original pricing, plan conditions and review profiles are linked on each provider page.

Customer rating sources

Our order. Our funding.

What determines the order?

With existing software selected: documented task-compatible connections come first; offers requiring a different business platform are hidden. Unconfirmed connections are available through a separate opt-in. Recommended is the default: a labelled Promoted offer, when an eligible commercial contract is active, appears first. The highest confirmed commission in this filtered view determines that paid position. The editorial order follows documented software / industry fit, then customer feedback adjusted for sample size and product scope. Missing public pricing, amounts, price reports and price/value/feature awards do not change Recommended. Cost-only and name sorts do not pin paid offers. Customer feedback affects editorial ordering with explicit sample-size and product-scope adjustments; raw stars alone do not determine the order.

Named integration → industry workflow → industry mention → general candidate. These are source-evidence groups, not results of independent call tests.

Do we receive a commission?

We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com or Maple links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. When commercial placements are activated, commission determines the clearly labelled Promoted position in Recommended, separately from editorial price/value/feature awards and review scores. Rates are compared as contract-confirmed USD payouts per qualified conversion over the first 12 months; unconfirmed percentages are not treated as dollar payouts.

Read the full methodology →

Your side-by-side comparison

Same workload. Different billing rules. Read the scope and task-fit row before comparing prices.

Planned comparison

Compare phone services

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