AgentZap: plans, costs & fit
Minute-based answering with calendar scheduling, optional human backup and a separately priced setup.
Useful to consider when: Businesses wanting managed receptionist setup or practice-system connections.
What to know before choosing
Workflow and requirements
- $499 initial setup applies to self-service tiers unless the published commitment waiver applies.
- Practice-system setup can be extra; Managed explicitly includes integration fees.
- Calendar scheduling and human backup are provider-stated; confirm the exact supported workflow.
Trial and commitment
Published 30-day money-back guarantee; Managed carries a six-month term.
How to read the estimate
Recurring voice estimate excludes the separately displayed $499 setup, additional integration work and paid human backup.
5 plans in this profile
USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.
| Plan | Published base | Allowance | Extra usage | Details |
|---|---|---|---|---|
| Starter150 voice minutes, direct calendar scheduling and intake; mandatory initial setup is separate. | $109Monthly USD | 150 minutes | $0.85 / extra minute$91/mo equivalent; billed annually | Go to provider ↗Plan details → |
| Professional450 voice minutes. Published six-month commitment can waive the initial setup fee. | $295Monthly USD | 450 minutes | $0.75 / extra minute$246/mo equivalent; billed annually | Go to provider ↗Plan details → |
| Business1,500 voice minutes. Integration setup can carry additional charges. | $899Monthly USD | 1,500 minutes | $0.7 / extra minute$749/mo equivalent; billed annually | Go to provider ↗Plan details → |
| ManagedSix-month managed offer with 1,500 minutes and stated integration/setup inclusion; extra usage needs a quote. | $899Monthly USD | 1,500 minutes | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| EnterpriseCustom volume, support and service-level terms; quote required. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
Industry suitability, with evidence
All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.
| Industry | Evidence level | What is established |
|---|---|---|
| Trades & home services | Documented industry workflow | Industry-specific AI intake and scheduling are described. Named-system examples are provider claims; verify live connector access, plan eligibility and write permissions. Setup fees apply on self-managed packages.Checked source ↗ |
| Hair, beauty & spas | Documented industry workflow | Salon appointment booking is described. Verify stylist, service length, buffers and the exact supported system before subscribing.Checked source ↗ |
| Hotels & guesthouses | Named system / native workflow | Cloudbeds-specific room availability, rate quoting and reservation creation are documented. Other PMS connections are not established.Checked source ↗ |
| Law firms | Named system / native workflow | Clio, MyCase and Lawmatics consultation-calendar connections are provider-documented; confirm permissions and integration charges.Checked source ↗ |
| Dental practices | Named system / native workflow | Dentrix, Open Dental and Eaglesoft appointment connections are named; version, scheduling rules, API access and connector fees need confirmation.Checked source ↗ |
| Clinics & medical practices | Named system / native workflow | Names athenahealth, eClinicalWorks and DrChrono appointment booking. Jane and SimplePractice access remains unconfirmed against platform requirements.Checked source ↗ |
| Real estate & property management | Named system / native workflow | Follow Up Boss lead sync and agent-calendar showings are documented. Confirm the actual calendar action and property availability; a viewing does not reserve a unit.Checked source ↗ |
| Auto repair & dealerships | Named system / native workflow | Tekmetric service scheduling and repair-status handling are documented; confirm shop capacity, permissions and connector charges.Checked source ↗ |
| Veterinary practices | Named system / native workflow | Names routine appointment booking in Covetrus Pulse/eVetPractice, IDEXX Neo and VetBadger. Confirm access and clinic rules; generic doctor-PMS connectors are separate.Checked source ↗ |
| Fitness & wellness studios | Named system / native workflow | Mindbody class enrolment and appointment booking are named. Confirm class capacity, membership rules and connector fees.Checked source ↗ |
| Events & wedding venues | Documented industry workflow | Industry-specific AI intake and scheduling are described. Named-system examples are provider claims; verify live connector access, plan eligibility and write permissions. Setup fees apply on self-managed packages.Checked source ↗ |
3 other researched industries
| Industry | Evidence level | What is established |
|---|---|---|
| Restaurants | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Consultants & professional services | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Retail & ecommerce | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
Software connections and their limits
Provider-documented capabilities; no independent integration test. Booking links, CRM leads, POS orders and guest-data sync do not establish a completed reservation. Confirm your account version, permissions and fees.
| Existing system | Booking evidence | Function and limits | Evidence |
|---|---|---|---|
| Fresha | Direct booking documented | Provider documents on-call booking into Fresha. Confirm account/API eligibility, actual actions and any integration or setup charge before purchase.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Vagaro | Direct booking documented | Provider documents on-call booking into Vagaro. Confirm account/API eligibility, actual actions and any integration or setup charge before purchase.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Mangomint | Direct booking documented | Provider documents on-call booking into Mangomint. Confirm account/API eligibility, actual actions and any integration or setup charge before purchase.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Booksy | Direct booking documented | Provider documents on-call booking into Booksy. Confirm account/API eligibility, actual actions and any integration or setup charge before purchase.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Boulevard | Direct booking documented | Provider documents on-call booking into Boulevard. Confirm account/API eligibility, actual actions and any integration or setup charge before purchase.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Booker by Mindbody | Direct booking documented | Provider documents on-call booking into Booker by Mindbody. Confirm account/API eligibility, actual actions and any integration or setup charge before purchase.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Google Calendar | Direct booking documented | Provider pricing documentation explicitly describes direct calendar booking. Confirm account permissions and integration charges. | Original source ↗Checked 2026-10-23 |
| Microsoft Outlook / 365 | Direct booking documented | Provider pricing documentation explicitly describes direct calendar booking. Confirm account permissions and integration charges. | Original source ↗Checked 2026-10-23 |
| Calendly | Direct booking documented | Provider pricing documentation explicitly describes direct calendar booking. Confirm account permissions and integration charges. | Original source ↗Checked 2026-10-23 |
| ServiceTitanTrades & home services | Direct booking documented | Provider documents service-job scheduling in ServiceTitan. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| JobberTrades & home services | Direct booking documented | Provider documents service-job scheduling in Jobber. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Housecall ProTrades & home services | Direct booking documented | Provider documents service-job scheduling in Housecall Pro. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| FieldEdgeTrades & home services | Direct booking documented | Provider documents service-job scheduling in FieldEdge. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Service FusionTrades & home services | Direct booking documented | Provider documents service-job scheduling in Service Fusion. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| FieldRoutesTrades & home services | Direct booking documented | Provider documents service-job scheduling in FieldRoutes. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| AccuLynxTrades & home services | Direct booking documented | Provider documents service-job scheduling in AccuLynx. Confirm account API access, crew rules and connector charges; not independently tested.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| CloudbedsHotels & guesthouses | Direct booking documented | Provider documents live room inventory and rates, guest lookup and reservation creation in Cloudbeds. Confirm room/rate restrictions, payment handling, API access and integration fees.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| DentrixDental practices | Direct booking documented | Documents provider-specific appointment scheduling in Dentrix. Confirm version, appointment rules, API permissions and connector charges.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| EaglesoftDental practices | Direct booking documented | Documents provider-specific appointment scheduling in Eaglesoft. Confirm version, appointment rules, API permissions and connector charges.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Open DentalDental practices | Direct booking documented | Documents provider-specific appointment scheduling in Open Dental. Confirm version, appointment rules, API permissions and connector charges.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| athenahealthClinics & medical practices | Direct booking documented | Provider documents live appointment booking and patient intake in athenahealth. Confirm account authorization, visit types, provider rules and integration fees.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| eClinicalWorksClinics & medical practices | Direct booking documented | Provider documents live appointment booking and patient intake in eClinicalWorks. Confirm account authorization, visit types, provider rules and integration fees.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| DrChronoClinics & medical practices | Direct booking documented | Provider documents live appointment booking and patient intake in DrChrono. Confirm account authorization, visit types, provider rules and integration fees.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Jane AppClinics & medical practices | Connector access unconfirmed | Vendor claims direct Jane booking. Jane describes an approval-based partner API, not an open public API. Approved access for this connector is not established; confirm it before relying on booking.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Jane partner-access requirements ↗Checked 2026-10-23 |
| SimplePracticeClinics & medical practices | Connector access unconfirmed | Vendor claims an Enterprise API booking connection. SimplePractice says it has no public integration API. A specific approved/private access route is not established; booking remains unconfirmed.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗SimplePractice API availability ↗Checked 2026-10-23 |
| Clio ManageLaw firms | Direct booking documented | Provider documents consultation creation in the selected legal calendar and intake records. Confirm user permissions, firm configuration and connector pricing.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| MyCaseLaw firms | Direct booking documented | Provider documents consultation creation in the selected legal calendar and intake records. Confirm user permissions, firm configuration and connector pricing.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| LawmaticsLaw firms | Direct booking documented | Provider documents consultation creation in the selected legal calendar and intake records. Confirm user permissions, firm configuration and connector pricing.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Follow Up BossReal estate & property management | Direct booking documented | Documents lead qualification and showings/consultations on agent calendars alongside Follow Up Boss lead sync. Confirm the actual calendar write and property availability; this does not reserve a unit.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| TekmetricAuto repair & dealerships | Direct booking documented | Documents vehicle-service appointment creation, returning-customer lookup and repair-status handling. Confirm bay/technician capacity, permissions and connector fees.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| Covetrus Pulse / eVetPracticeVeterinary practices | Direct booking documented | Documents routine veterinary appointments in Covetrus Pulse / eVetPractice. Confirm account API access, pet/provider rules and the connector fee. Emergency routing is a separate staff workflow.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗eVetPractice/Pulse product identity ↗Checked 2026-10-23 |
| IDEXX NeoVeterinary practices | Direct booking documented | Documents routine veterinary appointments in IDEXX Neo. Confirm account API access, pet/provider rules and the connector fee. Emergency routing is a separate staff workflow.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| VetBadgerVeterinary practices | Direct booking documented | Documents routine veterinary appointments in VetBadger. Confirm account API access, pet/provider rules and the connector fee. Emergency routing is a separate staff workflow.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
| MindbodyFitness & wellness studios / Hair, beauty & spas | Direct booking documented | Documents class enrolment and private-session appointments against Mindbody availability. Confirm class capacity, memberships, booking rules and connector fees.Some business-system integrations may have an extra integration/setup charge outside the Managed package; confirm the selected connector’s fee. The Managed pricing page explicitly includes integration charges. | Original source ↗Checked 2026-10-23 |
Customer evidence
Trustpilot · 4.3/5 · 8 reviews
Scope: Identity-matched product / voice platform profile; not a tested plan-specific result.
Small source sample. Public profile snapshot. Review collection methods and dates vary; read full reviews and responses.
Read the full Trustpilot profile ↗Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.
Sources are kept separate when product scope, audience or collection methods differ. Platform-wide feedback does not isolate AI receptionist performance.
Check the original sources
- Published pricing / product documentation ↗Original provider source · checked October 23, 2026
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Further options to compare, not a performance ranking.