Quo · Sona: plans, costs & fit
Sona automation sits inside the Quo business phone system.
Useful to consider when: Teams that also want a shared business phone workspace.
What to know before choosing
Workflow and requirements
- The AI bundle fee is not the total subscription price.
- Direct calendar booking on the selected bundle is not established in the checked pricing source.
Trial and commitment
Quo advertises a seven-day trial; confirm AI usage rules.
How to read the estimate
Assumes one monthly Starter seat at $19 plus Sona. More users or Business/Scale increase the total.
5 plans in this profile
USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.
| Plan | Published base | Allowance | Extra usage | Details |
|---|---|---|---|---|
| Sona Tier 1Requires a Quo phone subscription; one monthly Starter user adds $19. | $0+ required Quo subscription | 10 calls | $1 / extra callAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| Sona Tier 2Requires a Quo phone subscription; one monthly Starter user adds $19. | $25+ required Quo subscription | 40 calls | $0.75 / extra callAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| Sona Tier 3Requires a Quo phone subscription; one monthly Starter user adds $19. | $49+ required Quo subscription | 100 calls | $0.65 / extra callAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| Sona Tier 4Requires a Quo phone subscription; one monthly Starter user adds $19. | $99+ required Quo subscription | 250 calls | $0.55 / extra callAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| Sona Tier 5Requires a Quo phone subscription; one monthly Starter user adds $19. | $199+ required Quo subscription | 600 calls | $0.45 / extra callAnnual price not established; check provider terms | Go to provider ↗Plan details → |
Industry suitability, with evidence
All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.
| Industry | Evidence level | What is established |
|---|
14 other researched industries
| Industry | Evidence level | What is established |
|---|---|---|
| Trades & home services | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Hair, beauty & spas | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Hotels & guesthouses | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Restaurants | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Law firms | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Dental practices | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Clinics & medical practices | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Real estate & property management | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Auto repair & dealerships | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Consultants & professional services | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Retail & ecommerce | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Veterinary practices | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Fitness & wellness studios | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Events & wedding venues | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
Software connections
No named live booking-system connection established in the checked sources. General phone handling can still be useful; confirm your actual workflow before relying on direct booking.
Product documentation ↗Customer evidence
Trustpilot · 4.2/5 · 1104 reviews
Scope: Company / platform-wide; not an isolated AI receptionist rating.
Public profile snapshot. Review collection methods and dates vary; read full reviews and responses.
Read the full Trustpilot profile ↗Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.
Sources are kept separate when product scope, audience or collection methods differ. Platform-wide feedback does not isolate AI receptionist performance.
Check the original sources
- Published pricing / product documentation ↗Original provider source · checked October 23, 2026
Explore other services
Further options to compare, not a performance ranking.
