RingCentral AIRRingCentral AIR: plans, costs & fit
Available as a standalone AI receptionist or a RingEX add-on.
Useful to consider when: Businesses comparing a standalone option with an existing RingEX setup.
What to know before choosing
Workflow and requirements
- Call time is rounded up in 30-second increments.
- The add-on price excludes the required RingEX subscription.
Trial and commitment
14-day trial advertised for both standalone and add-on plans.
How to read the estimate
Assumes each call lasts exactly the selected average, with 30-second billing increments.
2 plans in this profile
USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.
| Plan | Published base | Allowance | Extra usage | Details |
|---|---|---|---|---|
| StandaloneStandalone service; 100 included minutes. | $49Monthly USD | 100 minutes | $0.5 / extra minuteAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| RingEX Add-onRequires an eligible RingEX subscription; its cost is excluded. | $39AI add-on only | 100 minutes | $0.5 / extra minuteAnnual price not established; check provider terms | Go to provider ↗Plan details → |
Industry suitability, with evidence
All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.
| Industry | Evidence level | What is established |
|---|---|---|
| Hotels & guesthouses | Industry mentioned | Hotel use is mentioned in product material. Exact reception routing and hotel-system compatibility require confirmation.Checked source ↗ |
13 other researched industries
| Industry | Evidence level | What is established |
|---|---|---|
| Trades & home services | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Hair, beauty & spas | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Restaurants | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Law firms | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Dental practices | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Clinics & medical practices | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Real estate & property management | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Auto repair & dealerships | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Consultants & professional services | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Retail & ecommerce | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Veterinary practices | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Fitness & wellness studios | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Events & wedding venues | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
Software connections
No named live booking-system connection established in the checked sources. General phone handling can still be useful; confirm your actual workflow before relying on direct booking.
- Hotels & guesthouses · checked source ↗No exact live booking-system connector established in the checked public product/industry sources. General scheduling claims do not prove a named connection.
Customer evidence
Trustpilot · 1.7/5 · 2016 reviews
Scope: Company / platform-wide; not an isolated AI receptionist rating.
Public profile snapshot. Review collection methods and dates vary; read full reviews and responses.
Read the full Trustpilot profile ↗Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.
Sources are kept separate when product scope, audience or collection methods differ. Platform-wide feedback does not isolate AI receptionist performance.
Check the original sources
- Published pricing / product documentation ↗Original provider source · checked October 23, 2026
Explore other services
Further options to compare, not a performance ranking.