Zenoti · AI Receptionist: plans, costs & fit
Native front-desk voice automation for the Zenoti salon, spa and medspa platform.
Useful to consider when: Beauty and wellness operators seeking integrated scheduling and phone workflows.
What to know before choosing
Workflow and requirements
- Current pricing is quote-led; older blog estimates are not used as live tariffs.
- Communication usage is separately consumption-based even where the tools are included.
- Ask which receptionist, phone and scheduling features your AI Plus quote covers.
Trial and commitment
Trial or pilot terms were not established in the checked sources; request written terms before subscribing.
How to read the estimate
Voice-service usage only. Exact integrations, extra channels, team access and contract terms may change the plan you need.
1 plan in this profile
USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.
| Plan | Published base | Allowance | Extra usage | Details |
|---|---|---|---|---|
| AI Plus with ReceptionistThe current pricing page requires AI Plus for AI Agents; platform, communication usage and agent scope are quoted. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
Industry suitability, with evidence
All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.
| Industry | Evidence level | What is established |
|---|---|---|
| Hair, beauty & spas | Named system / native workflow | Native Zenoti appointment workflow is documented. Requires the relevant platform account and eligible AI package; check staff, service, resource and cancellation rules.Checked source ↗ |
13 other researched industries
| Industry | Evidence level | What is established |
|---|---|---|
| Trades & home services | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Hotels & guesthouses | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Restaurants | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Law firms | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Dental practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Clinics & medical practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Real estate & property management | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Auto repair & dealerships | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Consultants & professional services | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Retail & ecommerce | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Veterinary practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Fitness & wellness studios | Not established | No industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗ |
| Events & wedding venues | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
Software connections and their limits
Provider-documented capabilities; no independent integration test. Booking links, CRM leads, POS orders and guest-data sync do not establish a completed reservation. Confirm your account version, permissions and fees.
| Existing system | Booking evidence | Function and limits | Evidence |
|---|---|---|---|
| Zenoti | Direct booking documented | Native Zenoti offer; requires an eligible Zenoti account and AI package. Confirm plan access and supported actions. | Original source ↗Checked 2026-10-23 |
Customer evidence
G2 · 4.5/5 · 318 reviews
Scope: Company / platform-wide; not an isolated AI receptionist rating.
Public profile snapshot. Review collection methods and dates vary; read full reviews and responses.
Read the full G2 profile ↗Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.
Trustpilot · 4.4/5 · 268 reviews
Scope: Company / platform-wide; not an isolated AI receptionist rating.
Public profile snapshot. Review collection methods and dates vary; read full reviews and responses.
Read the full Trustpilot profile ↗Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.
Sources are kept separate when product scope, audience or collection methods differ. Platform-wide feedback does not isolate AI receptionist performance.
Check the original sources
- Published pricing / product documentation ↗Original provider source · checked October 23, 2026
- Current Zenoti plans and usage conditions ↗Original provider source · checked October 23, 2026
Explore other services
Further options to compare, not a performance ranking.