US · English
Smith.ai
Standalone service

Smith.ai: plans, costs & fit

AI call plans with separate human reception services.

Useful to consider when: Businesses evaluating supported onboarding or managed AI setup.

How we rank & earn money ⓘ

✓ Original documentation checked Oct 23, 2026↗ Review profile checked◷ Own call tests pending

What to know before choosing

Workflow and requirements

  • Human answering or escalation is outside the AI estimate.
  • The official FAQ requires 30 days of cancellation notice.

Trial and commitment

A 25-call Free plan is published; extra real calls are billed.

How to read the estimate

Voice-service usage only. Exact integrations, extra channels, team access and contract terms may change the plan you need.

7 plans in this profile

USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.

PlanPublished baseAllowanceExtra usageDetails
FreeAI intake, routing and scheduling; limited call allowance.$0Monthly USD25 calls$3 / extra callAnnual price not established; check provider termsGo to provider ↗Plan details →
Pro 75Paid onboarding and live support.$150Monthly USD75 calls$2.5 / extra callAnnual price not established; check provider termsGo to provider ↗Plan details →
Pro 150Larger Pro call allowance.$270Monthly USD150 calls$2.3 / extra callAnnual price not established; check provider termsGo to provider ↗Plan details →
Pro 300300 calls on the Pro service tier.$500Monthly USD300 calls$2.17 / extra callAnnual price not established; check provider termsGo to provider ↗Plan details →
Enterprise 300Managed setup and customization on Enterprise.$500Monthly USD300 calls$2.17 / extra callAnnual price not established; check provider termsGo to provider ↗Plan details →
Enterprise 500500 calls with Enterprise service.$800Monthly USD500 calls$2.1 / extra callAnnual price not established; check provider termsGo to provider ↗Plan details →
Enterprise 1000+Custom call volume and terms.Quote requiredQuoted termsConfirm in quoteRate not establishedAnnual price not established; check provider termsGo to provider ↗Plan details →

Industry suitability, with evidence

All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.

IndustryEvidence levelWhat is established
Law firmsNamed system / native workflowAI Receptionist’s native Lawmatics integration documents consultations booked during the call and caller details logged after it. Clio logging is not treated as equivalent booking proof. Confirm your Lawmatics setup and plan access.Checked source ↗
Consultants & professional servicesNamed system / native workflowNames Google Calendar and Calendly consultation bookings; CRM logging and live-agent extras stay separate.Checked source ↗
12 other researched industries
IndustryEvidence levelWhat is established
Trades & home servicesNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Hair, beauty & spasNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Hotels & guesthousesNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
RestaurantsNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Dental practicesNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Clinics & medical practicesNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Real estate & property managementNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Auto repair & dealershipsNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Retail & ecommerceNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Veterinary practicesNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Fitness & wellness studiosNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗
Events & wedding venuesNot establishedNo industry-specific AI workflow established in the checked product sources. General call handling may still be possible.Checked source ↗

Software connections and their limits

Provider-documented capabilities; no independent integration test. Booking links, CRM leads, POS orders and guest-data sync do not establish a completed reservation. Confirm your account version, permissions and fees.

Existing systemBooking evidenceFunction and limitsEvidence
LawmaticsLaw firmsDirect booking documentedAI Receptionist’s native Lawmatics integration documents consultations booked during the call and subsequent caller records. Confirm access on the selected plan.Original source ↗Checked 2026-10-23
Clio ManageLaw firmsBooking not establishedAI Receptionist documents contact/call-outcome synchronization. Direct consultation creation in this selected Clio product is not established by this source.Original source ↗Checked 2026-10-23
Clio GrowLaw firmsBooking not establishedAI Receptionist documents contact/call-outcome synchronization. Direct consultation creation in this selected Clio product is not established by this source.Original source ↗Checked 2026-10-23
MyCaseLaw firmsBooking not establishedAI calls log contacts, summaries and outcomes in MyCase Communications. This does not establish appointment creation in the MyCase calendar.Original source ↗Checked 2026-10-23
FilevineLaw firmsBooking not establishedAI Receptionist documents intake and caller details recorded in Filevine. Direct Filevine-calendar consultation booking is not established.Original source ↗Checked 2026-10-23
CalendlyLaw firms / Consultants & professional servicesDirect booking documentedAI Receptionist is listed for this scheduling connection; consultations can be booked into the connected calendar. CRM logging is separate from this booking action.Original source ↗Checked 2026-10-23
Google CalendarLaw firms / Consultants & professional servicesDirect booking documentedAI Receptionist is listed for this scheduling connection; consultations can be booked into the connected calendar. CRM logging is separate from this booking action.Original source ↗Checked 2026-10-23

Customer evidence

4.3/5375 reviews on Trustpilot Company-wide

Trustpilot · 4.3/5 · 375 reviews

Scope: Company-wide, covering human and AI services.

The aggregate cannot be treated as an AI-only performance rating.

Read the full Trustpilot profile ↗

Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.

Sources are kept separate when product scope, audience or collection methods differ. Platform-wide feedback does not isolate AI receptionist performance.

Check the original sources

Explore other services

Further options to compare, not a performance ranking.

Customer rating sources

Our order. Our funding.

What determines the order?

With existing software selected: documented task-compatible connections come first; offers requiring a different business platform are hidden. Unconfirmed connections are available through a separate opt-in. Recommended is the default: a labelled Promoted offer, when an eligible commercial contract is active, appears first. The highest confirmed commission in this filtered view determines that paid position. The editorial order follows documented software / industry fit, then customer feedback adjusted for sample size and product scope. Missing public pricing, amounts, price reports and price/value/feature awards do not change Recommended. Cost-only and name sorts do not pin paid offers. Customer feedback affects editorial ordering with explicit sample-size and product-scope adjustments; raw stars alone do not determine the order.

Named integration → industry workflow → industry mention → general candidate. These are source-evidence groups, not results of independent call tests.

Do we receive a commission?

We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com or Maple links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. When commercial placements are activated, commission determines the clearly labelled Promoted position in Recommended, separately from editorial price/value/feature awards and review scores. Rates are compared as contract-confirmed USD payouts per qualified conversion over the first 12 months; unconfirmed percentages are not treated as dollar payouts.

Read the full methodology →

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