Hostie: plans, costs & fit
Restaurant phone, text and guest-communication workflows with tiered reservation features.
Useful to consider when: Restaurants comparing basic answering with direct reservations and ordering.
What to know before choosing
Workflow and requirements
- Price is not public; published features differ materially between Essential and Premium.
- Verify the precise reservation/POS connection and staff transfer behavior.
Trial and commitment
Trial or pilot terms were not established in the checked sources; request written terms before subscribing.
How to read the estimate
Voice-service usage only. Exact integrations, extra channels, team access and contract terms may change the plan you need.
4 plans in this profile
USD prices; monthly unless otherwise stated. Annual options are labelled separately. Open a plan for its conditions and calculation.
| Plan | Published base | Allowance | Extra usage | Details |
|---|---|---|---|---|
| EssentialAnswers guest questions and sends menu, reservation and ordering links; no direct reservation integration established for this tier. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| PremiumAdds full reservation integration, reservation changes and takeout ordering; quote required. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| Hospitality PlusAdds group cross-booking, event enquiry integration and advanced operational support. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
| EnterpriseCustom restaurant-group requirements; quote required. | Quote requiredQuoted terms | Confirm in quote | Rate not establishedAnnual price not established; check provider terms | Go to provider ↗Plan details → |
Industry suitability, with evidence
All 14 industries reviewed against public sources. These are provider-stated workflows, not independent call-test scores. A general calendar is not a specialist booking system.
| Industry | Evidence level | What is established |
|---|---|---|
| Restaurants | Named system / native workflow | Restaurant call workflows are documented. Only reservation-enabled plans can create a table booking; FAQ, link-only and ordering tiers stay separate. Confirm the exact reservation/POS connection.Checked source ↗ |
| Events & wedding venues | Named system / native workflow | Private-event inquiries feed the documented restaurant/hospitality lead workflow. Intake does not establish a confirmed venue viewing or event reservation.Checked source ↗ |
12 other researched industries
| Industry | Evidence level | What is established |
|---|---|---|
| Trades & home services | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Hair, beauty & spas | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Hotels & guesthouses | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Law firms | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Dental practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Clinics & medical practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Real estate & property management | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Auto repair & dealerships | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Consultants & professional services | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Retail & ecommerce | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Veterinary practices | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
| Fitness & wellness studios | Different industry focus | The checked offer focuses on another industry; this workflow is not established.Checked source ↗ |
Software connections and their limits
Provider-documented capabilities; no independent integration test. Booking links, CRM leads, POS orders and guest-data sync do not establish a completed reservation. Confirm your account version, permissions and fees.
| Existing system | Booking evidence | Function and limits | Evidence |
|---|---|---|---|
| OpenTableRestaurants | Direct booking documented | Provider documents phone reservation creation and management. Premium / Hospitality Plus support connected reservations; Essential sends booking links. Confirm supported guest types, prepayments, changes and cancellations. | Original source ↗Checked 2026-10-23 |
| ResyRestaurants | Direct booking documented | Provider documents phone reservation creation and management. Premium / Hospitality Plus support connected reservations; Essential sends booking links. Confirm supported guest types, prepayments, changes and cancellations. | Original source ↗Checked 2026-10-23 |
| TockRestaurants | Direct booking documented | Provider documents phone reservation creation and management. Premium / Hospitality Plus support connected reservations; Essential sends booking links. Confirm supported guest types, prepayments, changes and cancellations. | Original source ↗Checked 2026-10-23 |
| SevenRoomsRestaurants | Direct booking documented | Provider documents phone reservation creation and management. Premium / Hospitality Plus support connected reservations; Essential sends booking links. Confirm supported guest types, prepayments, changes and cancellations. | Original source ↗Checked 2026-10-23 |
| Yelp Guest Manager / ReservationsRestaurants | Booking not established | Yelp page click-to-call lead capture is documented. That is not evidence of direct writes to Yelp table inventory. | Original source ↗Checked 2026-10-23 |
| TripleseatRestaurants | No direct booking | Captures private-event inquiries as leads. Confirmed event or table reservations are not established. | Original source ↗Checked 2026-10-23 |
| Perfect VenueRestaurants | No direct booking | Captures private-event inquiries as leads. Confirmed event or table reservations are not established. | Original source ↗Checked 2026-10-23 |
Customer evidence
G2 · 4.6/5 · 23 reviews
Scope: Identity-matched product / voice platform profile; not a tested plan-specific result.
Small source sample. Public profile snapshot. Review collection methods and dates vary; read full reviews and responses.
Read the full G2 profile ↗Profile checked 2026-10-23. Public feedback; we have not independently verified purchases. Read complete reviews and company responses.
Sources are kept separate when product scope, audience or collection methods differ. Platform-wide feedback does not isolate AI receptionist performance.
Check the original sources
- Published pricing / product documentation ↗Original provider source · checked October 23, 2026
Explore other services
Further options to compare, not a performance ranking.
