Try a higher budget or show all services. An unpublished price is left open for a provider quote.
Every listed rate and your calculation
Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.
Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.
Choosing for your business
This comparison uses Smith.ai AI Receptionist, with its own call allowances and service tiers. Smith.ai also sells other reception services whose prices should be evaluated separately.
The short answer
Rosie is worth considering for a straightforward minute-based answering setup with plan-dependent scheduling. Smith.ai is worth considering when its documented intake integrations or managed service tier solve a requirement you would otherwise implement yourself.
Consider Rosie when
Your main need is message capture or calendar booking and you want to compare a small set of minute allowances.
$299Growth1,500 minutes within the 2000 allowance. Monthly base $299.
$800Enterprise 500500 calls within the 500 allowance. Monthly base $800.
Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.
How direct booking changes the eligible plan
On smaller screens, scroll the table sideways to compare every provider.
Direct appointment booking · monthly USD · published-rate scenarios
Same workload
Rosie
Smith.ai
100 calls300 minutes · 75 distinct callers
$149Scale300 minutes within the 1000 allowance. Monthly base $149.
$299Growth1,500 minutes within the 2000 allowance. Monthly base $299.
$800Enterprise 500500 calls within the 500 allowance. Monthly base $800.
Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.
A Smith.ai company review or human-receptionist price is not automatically evidence about the AI tariff. State the product and tariff in a quote request. Ask how live assistance, managed setup and any human-handled calls are charged; do not assume they are included because the company also employs receptionists.
Which unit makes budgeting easier?
Rosie bills a time allowance, while Smith.ai AI tariffs count calls. Longer conversations can use more minutes without increasing the call count. Repeated short contacts can have the opposite effect. Use forwarded billable calls and actual duration rather than incoming switchboard attempts or guessed call lengths.
Scheduling and legal intake need separate checks
A calendar appointment and a new matter in legal software are different outcomes. Smith.ai has recorded legal integration evidence, but exact AI-product and tariff access must be checked. With Rosie, verify the calendar supported by the booking tier. Neither general booking flag proves every field in your intake process will be written correctly.
Self setup versus ongoing management
Evaluate who maintains opening hours, qualification rules and routing destinations after launch. An assisted onboarding session is different from ongoing custom workflow management. Ask both providers for a concrete change request, such as a new intake branch, and establish who performs it and whether extra fees apply.
A useful comparison pilot
Send the same incomplete lead, out-of-hours inquiry and failed transfer through both setups. Check the transcript, required intake fields and follow-up owner. Treat the observations as your business pilot; this page does not claim independently measured answer accuracy or call quality.
Rosie vs Smith.ai: questions
Does this compare Rosie with Smith.ai human receptionists?
The prices and workload table compare Rosie with Smith.ai AI Receptionist. Human-first and hybrid services need their own quote and scope.
Can Smith.ai company reviews establish AI quality?
Company-wide feedback can include multiple services. It does not isolate AI answer quality, a specific tariff or your workflow.
Which is better for a law firm?
Start with the named legal-system action and the intake fields you need. Smith.ai has recorded legal integration evidence, but access and outcomes need verification. Use the law-firm comparison alongside this product comparison.
Sources, method and limitations
These are editorial comparisons of provider documentation and the approved catalogue. No independent call-quality or integration tests have been completed. Product facts retain their individual source dates below. AI assists research and drafting; our editorial policy describes the review process.
We may earn a commission through selected provider links. Commercial relationships do not determine these editorial choices. Read the comparison and funding method.
By the businessAIfinder editorial team · Editorial review · US / English
Prices: USD calculations use your selected call volume and duration. Taxes, carrier fees and optional extras are excluded; setup fees and required subscriptions are shown with the offer. Reported amounts and model ranges are estimates, not binding quotes. Provider terms determine the final charge.
Recommendations and reviews: Picks use documented task, industry and software fit. Known costs above your budget are excluded from shortcuts; unknown totals remain labelled. Customer ratings retain their source, sample size and product scope. Platform-wide ratings do not isolate AI performance. No independent call tests have been performed.
Funding: We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. Any future paid position will be labelled Promoted; editorial awards and public review scores remain separate.