US · English

Rosie vs Smith.ai

100 calls/mo · 3 min/call · Capture messages · $200 budget

Edit needs

Requirements, pricing guide & sources

2 services compared

Edit needs
Result filters

Export 100, 500 and 2,000 calls using your applied filters and assumptions. Unpriced totals remain blank.

Smith.ai

Pro 75

Standalone service

Estimated monthly cost

$212.50/mo

Above your $200/mo budget

For 100 calls · 300 min/mo

Your task
Captures caller messages
Included usage
75 calls / month
Cost per call
$2.125 / callAverage at 100 calls / month
  • Call transfer
  • Recording / transcripts

Check: Human answering or escalation is outside the AI estimate.

Requirements & limitations
Every listed rate and your calculation

Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.

Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.

Choosing for your business

This comparison uses Smith.ai AI Receptionist, with its own call allowances and service tiers. Smith.ai also sells other reception services whose prices should be evaluated separately.

The short answer

Rosie is worth considering for a straightforward minute-based answering setup with plan-dependent scheduling. Smith.ai is worth considering when its documented intake integrations or managed service tier solve a requirement you would otherwise implement yourself.

Consider Rosie when

Your main need is message capture or calendar booking and you want to compare a small set of minute allowances.

Plans, sources & requirements

Consider Smith.ai when

You need structured lead intake, a named legal or calendar connection, or the managed customization described on the Enterprise tier.

Plans, sources & requirements

Product and plan differences

DecisionRosieSmith.ai
Product scopeMessage capture on Professional; direct scheduling and transfers from Scale.AI call plans with separate human reception services.
Typical buyerOwners choosing between message taking and direct calendar booking.Businesses evaluating supported onboarding or managed AI setup.
Before purchaseConfirm the exact calendar connection. Extra-minute pricing is not established in the checked source.Human answering or escalation is outside the AI estimate. The official FAQ requires 30 days of cancellation notice.
Published tariffsProfessional: $49 · 250 minutes
Scale: $149 · 1,000 minutes
Growth: $299 · 2,000 minutes
Free: $0 · 25 calls
Pro 75: $150 · 75 calls
Pro 150: $270 · 150 calls
Pro 300: $500 · 300 calls
Enterprise 300: $500 · 300 calls
Enterprise 500: $800 · 500 calls
Enterprise 1000+: Quote required · Confirm in quote

What the same call volume could cost

On smaller screens, scroll the table sideways to compare every provider.

Message capture · monthly USD · published-rate scenarios
Same workloadRosieSmith.ai
100 calls300 minutes · 75 distinct callers$149Scale300 minutes within the 1000 allowance. Monthly base $149.$212.5Pro 75$150 base + 25 extra calls × $2.5.
250 calls750 minutes · 188 distinct callers$149Scale750 minutes within the 1000 allowance. Monthly base $149.$500Pro 150$270 base + 100 extra calls × $2.3.
500 calls1500 minutes · 375 distinct callers$299Growth1,500 minutes within the 2000 allowance. Monthly base $299.$800Enterprise 500500 calls within the 500 allowance. Monthly base $800.

Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.

How direct booking changes the eligible plan

On smaller screens, scroll the table sideways to compare every provider.

Direct appointment booking · monthly USD · published-rate scenarios
Same workloadRosieSmith.ai
100 calls300 minutes · 75 distinct callers$149Scale300 minutes within the 1000 allowance. Monthly base $149.$212.5Pro 75$150 base + 25 extra calls × $2.5.
250 calls750 minutes · 188 distinct callers$149Scale750 minutes within the 1000 allowance. Monthly base $149.$500Pro 150$270 base + 100 extra calls × $2.3.
500 calls1500 minutes · 375 distinct callers$299Growth1,500 minutes within the 2000 allowance. Monthly base $299.$800Enterprise 500500 calls within the 500 allowance. Monthly base $800.

Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.

Change calls, duration, repeat callers and task in the live calculator

How to make the choice

Compare the AI products explicitly

A Smith.ai company review or human-receptionist price is not automatically evidence about the AI tariff. State the product and tariff in a quote request. Ask how live assistance, managed setup and any human-handled calls are charged; do not assume they are included because the company also employs receptionists.

Which unit makes budgeting easier?

Rosie bills a time allowance, while Smith.ai AI tariffs count calls. Longer conversations can use more minutes without increasing the call count. Repeated short contacts can have the opposite effect. Use forwarded billable calls and actual duration rather than incoming switchboard attempts or guessed call lengths.

Scheduling and legal intake need separate checks

A calendar appointment and a new matter in legal software are different outcomes. Smith.ai has recorded legal integration evidence, but exact AI-product and tariff access must be checked. With Rosie, verify the calendar supported by the booking tier. Neither general booking flag proves every field in your intake process will be written correctly.

Self setup versus ongoing management

Evaluate who maintains opening hours, qualification rules and routing destinations after launch. An assisted onboarding session is different from ongoing custom workflow management. Ask both providers for a concrete change request, such as a new intake branch, and establish who performs it and whether extra fees apply.

A useful comparison pilot

Send the same incomplete lead, out-of-hours inquiry and failed transfer through both setups. Check the transcript, required intake fields and follow-up owner. Treat the observations as your business pilot; this page does not claim independently measured answer accuracy or call quality.

Rosie vs Smith.ai: questions

Does this compare Rosie with Smith.ai human receptionists?

The prices and workload table compare Rosie with Smith.ai AI Receptionist. Human-first and hybrid services need their own quote and scope.

Can Smith.ai company reviews establish AI quality?

Company-wide feedback can include multiple services. It does not isolate AI answer quality, a specific tariff or your workflow.

Which is better for a law firm?

Start with the named legal-system action and the intake fields you need. Smith.ai has recorded legal integration evidence, but access and outcomes need verification. Use the law-firm comparison alongside this product comparison.

Sources, method and limitations

These are editorial comparisons of provider documentation and the approved catalogue. No independent call-quality or integration tests have been completed. Product facts retain their individual source dates below. AI assists research and drafting; our editorial policy describes the review process.

We may earn a commission through selected provider links. Commercial relationships do not determine these editorial choices. Read the comparison and funding method.

By the businessAIfinder editorial team · Editorial review · US / English

Explore AI receptionist comparisons

Methodology, sources & limitations

About this comparison

Prices: USD calculations use your selected call volume and duration. Taxes, carrier fees and optional extras are excluded; setup fees and required subscriptions are shown with the offer. Reported amounts and model ranges are estimates, not binding quotes. Provider terms determine the final charge.

Recommendations and reviews: Picks use documented task, industry and software fit. Known costs above your budget are excluded from shortcuts; unknown totals remain labelled. Customer ratings retain their source, sample size and product scope. Platform-wide ratings do not isolate AI performance. No independent call tests have been performed.

Funding: We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. Any future paid position will be labelled Promoted; editorial awards and public review scores remain separate.

69 services · 191 plans · Sources checked October 23, 2026. Coverage & research status · Recommendation methodology

Ranking and price methodology

Recommended: documented fit, then customer feedback. Price availability does not affect the order.

Rankings & commercial relationships ⓘ

Customer rating sources

Our order. Our funding.

What determines the order?

With existing software selected: documented task-compatible connections come first; offers requiring a different business platform are hidden. Unconfirmed connections are available through a separate opt-in. Recommended is the default: a labelled Promoted offer, when an eligible commercial contract is active, appears first. The highest confirmed commission in this filtered view determines that paid position. The editorial order follows documented software / industry fit, then customer feedback adjusted for sample size and product scope. Missing public pricing, amounts, price reports and price/value/feature awards do not change Recommended. Cost-only and name sorts do not pin paid offers. Customer feedback affects editorial ordering with explicit sample-size and product-scope adjustments; raw stars alone do not determine the order.

Named integration → industry workflow → industry mention → general candidate. These are source-evidence groups, not results of independent call tests.

Do we receive a commission?

We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. When commercial placements are activated, commission determines the clearly labelled Promoted position in Recommended, separately from editorial price/value/feature awards and review scores. Rates are compared as contract-confirmed USD payouts per qualified conversion over the first 12 months; unconfirmed percentages are not treated as dollar payouts.

Read the full methodology

Your side-by-side comparison

Same applied workload. Read billing units, assumptions, requirements and price scope before comparing. Unknown costs are not zero.

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Planned comparison

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