US · English

Smith.ai alternatives

100 calls/mo · 3 min/call · Capture messages · $200 budget

Edit needs

Requirements, pricing guide & sources

5 services compared

Edit needs
Result filters

Export 100, 500 and 2,000 calls using your applied filters and assumptions. Unpriced totals remain blank.

Estimated monthly cost

$599/mo

Above your $200/mo budget

For 100 calls · 300 min/mo

Your task
Captures caller messages
Included usage
200 Abby Minutes / month
Cost per call
$5.99 / callAverage at 100 calls / month
  • Recording / transcripts
  • Managed onboarding

Check: Starter is shown as $164 in the fetched page and $165 in another public version. AI-only allowance shown; overage and human usage need confirmation.

Requirements & limitations

Goodcall

Starter

Standalone service

Estimated monthly cost

$79/mo

For 100 calls · 300 min/mo

Your task
Captures caller messages
Included usage
100 distinct callers / month
Cost per call
$0.79 / callAverage at 100 calls / month
  • Call transfer
  • Call reports / analytics

Check: Starter allows one connected external tool.

Requirements & limitations

Rosie

Scale

Standalone service

Estimated monthly cost

$149/mo

For 100 calls · 300 min/mo

Your task
Captures caller messages
Included usage
1,000 min / month
Cost per call
$1.49 / callAverage at 100 calls / month
  • Call transfer
  • Recording / transcripts

Check: Confirm the exact calendar connection.

Requirements & limitations
Every listed rate and your calculation

Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.

Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.

Choosing for your business

This shortlist replaces the AI Receptionist product, with the switching reason made explicit. Human-only answering is a different service scope and is not priced by these scenarios.

The short answer

For simpler intake, compare Rosie or Upfirst. For repeat-heavy traffic, examine Goodcall. For a deliberate human/AI mix, request an Abby quote. For a team phone workspace, inspect Sona together with Quo seats.

Alternatives by the problem you need to solve

This is a selected shortlist, not a performance ranking. Each option has a different switching reason.

Rosie

A candidate when your needs are messages, a supported calendar and transfers rather than a managed custom workflow.

Check before switching: Compare the first Rosie tier that supports the action and measure answered minutes.

Upfirst

A candidate when you want call-based packages and documented scheduling without treating every support or setup option as a managed service.

Check before switching: Confirm the calendar, intake fields, billable-call exclusions and any additional agents.

Goodcall

A candidate when a high share of calls comes from returning customer numbers and configurable external actions fit your team.

Check before switching: Count unique callers and establish the configured booking or CRM action.

Abby Connect

A candidate when a planned combination of human and AI reception is central to the requirement.

Check before switching: Get the human/AI split, extra-usage rules and complete recurring amount in writing.

Quo · Sona

A candidate when the replacement decision includes adopting Quo for team phone access and shared follow-up.

Check before switching: Budget all required seats. Direct calendar booking is not established on the recorded Sona bundles.

What the same call volume could cost

On smaller screens, scroll the table sideways to compare every provider.

Message capture · monthly USD · published-rate scenarios
Same workloadRosieUpfirstGoodcallAbby ConnectQuo · Sona
100 calls300 minutes · 75 distinct callers$149Scale300 minutes within the 1000 allowance. Monthly base $149.$69.95Premium$59.95 base + 10 extra calls × $1.$79Starter75 different callers within the 100 allowance. Monthly base $79.$599Professional150 Abby Minutes (AI-only) within the 200 allowance. Monthly base $599.$68Sona Tier 3100 calls within the 100 allowance. Monthly base $49 + $19 for one monthly Quo Starter user.
250 calls750 minutes · 188 distinct callers$149Scale750 minutes within the 1000 allowance. Monthly base $149.$159.95Pro250 calls within the 300 allowance. Monthly base $159.95.$129Growth188 different callers within the 500 allowance. Monthly base $129.$1,380Growth375 Abby Minutes (AI-only) within the 500 allowance. Monthly base $1380.$118Sona Tier 4250 calls within the 250 allowance. Monthly base $99 + $19 for one monthly Quo Starter user.
500 calls1500 minutes · 375 distinct callers$299Growth1,500 minutes within the 2000 allowance. Monthly base $299.$299Scale500 calls within the 600 allowance. Monthly base $299.$129Growth375 different callers within the 500 allowance. Monthly base $129.Quote / scope confirmationGrowthThis workload exceeds the 500 abby allowance. Extra-usage terms need confirmation.$218Sona Tier 5500 calls within the 600 allowance. Monthly base $199 + $19 for one monthly Quo Starter user.

Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.

Change calls, duration, repeat callers and task in the live calculator

What to check before replacing Smith.ai

Keep AI and human products separate

A lower AI headline price is not evidence that an alternative reproduces human receptionist coverage. Document who answers first, who can take over and which calls are billable. If live human handling is essential, obtain comparable quotes rather than treating an AI tariff as a full replacement.

Protect existing intake integrations

List every field and action currently passed to your calendar, CRM or legal system. Ask the alternative to reproduce the important steps in a pilot. Replacing the greeting while losing a qualified lead or matter-creation action can create more work for the team.

Compare setup responsibility

Smith.ai has tariff differences in management and customization. Establish whether the replacement includes setup, ongoing changes or only access to software. Price your internal time separately if the new arrangement shifts maintenance to your team.

Smith.ai alternatives: questions

Are these alternatives to Smith.ai human receptionists?

The primary comparison is with Smith.ai AI Receptionist. Abby is included for a separately quoted human/AI mix; a human-only replacement needs its own scope and pricing.

Should I preserve every existing integration?

Preserve the actions your team relies on. A connector name alone is insufficient; verify required fields and the final record in the receiving system.

Do all alternatives offer managed setup?

No such equivalence is assumed. Check the selected service tier and who maintains the agent after onboarding.

Sources, method and limitations

These are editorial comparisons of provider documentation and the approved catalogue. No independent call-quality or integration tests have been completed. Product facts retain their individual source dates below. AI assists research and drafting; our editorial policy describes the review process.

We may earn a commission through selected provider links. Commercial relationships do not determine these editorial choices. Read the comparison and funding method.

By the businessAIfinder editorial team · Editorial review · US / English

Explore AI receptionist comparisons

Methodology, sources & limitations

About this comparison

Prices: USD calculations use your selected call volume and duration. Taxes, carrier fees and optional extras are excluded; setup fees and required subscriptions are shown with the offer. Reported amounts and model ranges are estimates, not binding quotes. Provider terms determine the final charge.

Recommendations and reviews: Picks use documented task, industry and software fit. Known costs above your budget are excluded from shortcuts; unknown totals remain labelled. Customer ratings retain their source, sample size and product scope. Platform-wide ratings do not isolate AI performance. No independent call tests have been performed.

Funding: We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. Any future paid position will be labelled Promoted; editorial awards and public review scores remain separate.

69 services · 191 plans · Sources checked October 23, 2026. Coverage & research status · Recommendation methodology

Ranking and price methodology

Recommended: documented fit, then customer feedback. Price availability does not affect the order.

Rankings & commercial relationships ⓘ

Customer rating sources

Our order. Our funding.

What determines the order?

With existing software selected: documented task-compatible connections come first; offers requiring a different business platform are hidden. Unconfirmed connections are available through a separate opt-in. Recommended is the default: a labelled Promoted offer, when an eligible commercial contract is active, appears first. The highest confirmed commission in this filtered view determines that paid position. The editorial order follows documented software / industry fit, then customer feedback adjusted for sample size and product scope. Missing public pricing, amounts, price reports and price/value/feature awards do not change Recommended. Cost-only and name sorts do not pin paid offers. Customer feedback affects editorial ordering with explicit sample-size and product-scope adjustments; raw stars alone do not determine the order.

Named integration → industry workflow → industry mention → general candidate. These are source-evidence groups, not results of independent call tests.

Do we receive a commission?

We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. When commercial placements are activated, commission determines the clearly labelled Promoted position in Recommended, separately from editorial price/value/feature awards and review scores. Rates are compared as contract-confirmed USD payouts per qualified conversion over the first 12 months; unconfirmed percentages are not treated as dollar payouts.

Read the full methodology

Your side-by-side comparison

Same applied workload. Read billing units, assumptions, requirements and price scope before comparing. Unknown costs are not zero.

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Planned comparison

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