Check: Starter is shown as $164 in the fetched page and $165 in another public version. AI-only allowance shown; overage and human usage need confirmation.
Try a higher budget or show all services. An unpublished price is left open for a provider quote.
Every listed rate and your calculation
Minutes = calls × average call length. Different callers = calls minus the estimated repeat calls. Use your phone log to replace these assumptions. Only count calls you would send to the service.
Costs exclude taxes, carrier fees, optional tools and human escalation. Calendar integration, staff permissions and your contract may require a different plan. Unknown overage prices remain open.
Choosing for your business
This shortlist replaces the AI Receptionist product, with the switching reason made explicit. Human-only answering is a different service scope and is not priced by these scenarios.
The short answer
For simpler intake, compare Rosie or Upfirst. For repeat-heavy traffic, examine Goodcall. For a deliberate human/AI mix, request an Abby quote. For a team phone workspace, inspect Sona together with Quo seats.
Alternatives by the problem you need to solve
This is a selected shortlist, not a performance ranking. Each option has a different switching reason.
$79Starter75 different callers within the 100 allowance. Monthly base $79.
$599Professional150 Abby Minutes (AI-only) within the 200 allowance. Monthly base $599.
$68Sona Tier 3100 calls within the 100 allowance. Monthly base $49 + $19 for one monthly Quo Starter user.
250 calls750 minutes · 188 distinct callers
$149Scale750 minutes within the 1000 allowance. Monthly base $149.
$159.95Pro250 calls within the 300 allowance. Monthly base $159.95.
$129Growth188 different callers within the 500 allowance. Monthly base $129.
$1,380Growth375 Abby Minutes (AI-only) within the 500 allowance. Monthly base $1380.
$118Sona Tier 4250 calls within the 250 allowance. Monthly base $99 + $19 for one monthly Quo Starter user.
500 calls1500 minutes · 375 distinct callers
$299Growth1,500 minutes within the 2000 allowance. Monthly base $299.
$299Scale500 calls within the 600 allowance. Monthly base $299.
$129Growth375 different callers within the 500 allowance. Monthly base $129.
Quote / scope confirmationGrowthThis workload exceeds the 500 abby allowance. Extra-usage terms need confirmation.
$218Sona Tier 5500 calls within the 600 allowance. Monthly base $199 + $19 for one monthly Quo Starter user.
Assumptions: 3 minutes per call, 25% repeat calls, one business and monthly billing. Distinct callers round up. The calculator selects an eligible listed plan; it does not assume a missing overage price. Required known subscriptions are included; unknown totals stay unpriced. Taxes, carrier fees, optional extras and separate setup fees are excluded. These are cost models, not call tests or binding quotes.
A lower AI headline price is not evidence that an alternative reproduces human receptionist coverage. Document who answers first, who can take over and which calls are billable. If live human handling is essential, obtain comparable quotes rather than treating an AI tariff as a full replacement.
Protect existing intake integrations
List every field and action currently passed to your calendar, CRM or legal system. Ask the alternative to reproduce the important steps in a pilot. Replacing the greeting while losing a qualified lead or matter-creation action can create more work for the team.
Compare setup responsibility
Smith.ai has tariff differences in management and customization. Establish whether the replacement includes setup, ongoing changes or only access to software. Price your internal time separately if the new arrangement shifts maintenance to your team.
Smith.ai alternatives: questions
Are these alternatives to Smith.ai human receptionists?
The primary comparison is with Smith.ai AI Receptionist. Abby is included for a separately quoted human/AI mix; a human-only replacement needs its own scope and pricing.
Should I preserve every existing integration?
Preserve the actions your team relies on. A connector name alone is insufficient; verify required fields and the final record in the receiving system.
Do all alternatives offer managed setup?
No such equivalence is assumed. Check the selected service tier and who maintains the agent after onboarding.
Sources, method and limitations
These are editorial comparisons of provider documentation and the approved catalogue. No independent call-quality or integration tests have been completed. Product facts retain their individual source dates below. AI assists research and drafting; our editorial policy describes the review process.
We may earn a commission through selected provider links. Commercial relationships do not determine these editorial choices. Read the comparison and funding method.
By the businessAIfinder editorial team · Editorial review · US / English
Prices: USD calculations use your selected call volume and duration. Taxes, carrier fees and optional extras are excluded; setup fees and required subscriptions are shown with the offer. Reported amounts and model ranges are estimates, not binding quotes. Provider terms determine the final charge.
Recommendations and reviews: Picks use documented task, industry and software fit. Known costs above your budget are excluded from shortcuts; unknown totals remain labelled. Customer ratings retain their source, sample size and product scope. Platform-wide ratings do not isolate AI performance. No independent call tests have been performed.
Funding: We may earn a commission when you sign up through our Rosie, NextPhone, AI-Receptionist.com, Maple or OnCrew links. These affiliate relationships do not change editorial rankings, awards or customer ratings. No paid ranking placements are currently active. Any future paid position will be labelled Promoted; editorial awards and public review scores remain separate.