Crisp Hugo pricing, plans and requirements
Crisp Hugo AI Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
The monthly subscription fee is documented; the included AI allowance still needs confirmation.
Official product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Usage and commitment
No reviewed allowance · 4 team members.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read Crisp Hugo pricing
Hugo is the AI product within Crisp’s customer-support environment. Workspace pricing can make the human team look different from per-seat alternatives, but it does not remove the need to check AI consumption and channel scope. Compare the support environment you will actually run, including where a person handles an exception.
The reviewed Mini, Essentials and Plus fees and member allowances are retained as published monthly subscriptions. The AI credit references are not a verified fixed number of customer conversations. We therefore show the workspace fee without manufacturing an inquiry allowance or presenting that fee as an unlimited AI plan.
Before you shortlist this option
- Check the AI credit definition separately from workspace membership.
- Confirm the handoff and channel availability on the exact tier.
- Avoid using approximate conversation examples as guaranteed recurring quotas.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 500 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 2,000 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
Questions about Crisp Hugo
Why is Crisp’s monthly fee visible but its inquiry cost unavailable?
The subscription is documented, while the AI allowance and workload conversion are not complete enough for an inquiry estimate. Those are separate facts.
Is a workspace fee the same as unlimited human or AI usage?
No. Read its documented member allowance and AI consumption terms separately. The comparison does not infer unlimited access from a workspace billing label.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Mini — plan details | $45.00 | No reviewed allowance | 4 team members | Not estimated | Monthly USD plan scope is incomplete. |
| Essentials — plan details | $95.00 | No reviewed allowance | 10 team members | Not estimated | Monthly USD plan scope is incomplete. |
| Plus — plan details | $295.00 | No reviewed allowance | 20 team members | Not estimated | Monthly USD plan scope is incomplete. |
Your calculation · Mini
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Published subscription/component price only. Required channels, selected integrations, usage, implementation and external subscriptions are not all priced; no complete quote inferred.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Hand off to team
- Route / triage tickets
Support channels
- Website chat
- SMS
Named connections
- Crisp
- Shopify
- WooCommerce
Industry mentions
- Not confirmed in the reviewed sources
Platform requirement: Official product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Sources & price scope
Product statements and the displayed Mini tariff. Other tariffs retain their own sources on their plan pages. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Support channels
Website chat, Email, WhatsApp, Instagram, SMSOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Helpdesk-based AIOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Required platform
CrispOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Crisp, Shopify, WooCommerceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Hand off to team, Route / triage ticketsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Monthly base fee
$45.00 / monthCrisp workspace with AI credits. Automated-conversation estimates are approximate, so no numeric allowance is inferred. AI tasks may need a higher plan.
Additional required costs
Published subscription/component price only. Required channels, selected integrations, usage, implementation and external subscriptions are not all priced; no complete quote inferred.
Included team members
4 team membersIncluded team members in this exact tariff; excludes third-party platform seats.
Explore other services
Further options to compare, not a performance ranking.