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Comparisons/AI customer service

Compare AI customer service agents for Shopify.

500 inquiries/mo · Answer questions · Shopify · $200 AI budget

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10 AI products compared

500 inquiries / month · 3 team members

Result filters

Source-backed product claims. Exact-plan inclusion and complete required costs may still need confirmation. How we compare

Budget checks use the calculated AI component only. Required software, channels and setup can cost extra. The export covers 100, 500 and 2,000 inquiries with your applied assumptions.

CoSupport AI

CoSupport AI Agent

Managed / custom deployment
Your task
Answer questions
Product claim · check plan
Included usage
Usage schedule to confirm
Team allowance to confirm
Cost per inquiry
Not calculated
No complete monthly tariff

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: A complete monthly tariff is not established in these sources. Check billing period, native usage and any required platform before requesting a quote.

PricingRequest quote

Monthly total not established

Go to provider : CoSupport AI (opens in a new tab)Details & pricing
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No complete monthly tariff

Crisp

Crisp Hugo AI Agent

From Mini

Helpdesk-based AI
Your task
Answer questions
Product claim · check plan
Included usage
No reviewed allowance
4 team members
Cost per inquiry
Not calculated
AI allowance to confirm
  • Hand off to team
  • Route / triage tickets

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: The subscription fee is documented. Included AI usage and the native billing rule still need confirmation before estimating this workload.

Published starting price$45.00/mo

Base fee only · not a workload quote

Go to provider : Crisp (opens in a new tab)Plan details & sources
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026AI allowance to confirm

eesel AI

eesel AI Helpdesk Agent

Teammate 500

Standalone AI service
Your task
Answer questions
Product claim · check plan
Included usage
500 AI credits / month
Unlimited team members
Cost per inquiry
$0.598
AI component at 500 inquiries / month
  • Order status / lookup
  • Hand off to team

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: Calculated using the displayed assumptions. Unpriced required software, channels and setup stay outside this AI estimate.

Estimated AI cost$299.00/mo

Above your $200 AI budget

For 500 inquiries / month

Go to provider : eesel AI (opens in a new tab)Plan details & sources
Costs, requirements & sources

Calculation: One support ticket/chat per inquiry; no other agent work.

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026AI estimate available

Gorgias

Gorgias AI Agent

From Starter + AI

Helpdesk-based AI
Your task
Answer questions
Product claim · check plan
Included usage
30 outcomes / month
3 team members
Cost per inquiry
Not calculated
No documented plan for this team
  • Order status / lookup
  • Returns & refunds

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: No reviewed outcome-to-inquiry conversion. Add your own explicit assumption to model it.

Published starting price$40.00/mo

Base fee only · not a workload quote

Go to provider : Gorgias (opens in a new tab)Plan details & sources
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No documented plan for this team

Helply

Helply Support Agent

500 credits

Standalone AI service
Your task
Answer questions
Product claim · check plan
Included usage
500 AI credits / month
Unlimited team members
Cost per inquiry
$0.098
AI component at 500 inquiries / month
  • Hand off to team
  • Route / triage tickets

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: Calculated using the displayed assumptions. Unpriced required software, channels and setup stay outside this AI estimate.

Estimated AI cost$49.00/mo

For 500 inquiries / month

Go to provider : Helply (opens in a new tab)Plan details & sources
Costs, requirements & sources

Calculation: Per inquiry: 1 low, 0 medium, 0 high actions.

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026AI estimate available

HubSpot

HubSpot Customer Agent

Helpdesk-based AI
Your task
Answer questions
Product claim · check plan
Included usage
Usage schedule to confirm
Team allowance to confirm
Cost per inquiry
Not calculated
No complete monthly tariff
  • Hand off to team
  • Capture leads

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: A complete monthly tariff is not established in these sources. Check billing period, native usage and any required platform before requesting a quote.

PricingRequest quote

Monthly total not established

Go to provider : HubSpot (opens in a new tab)Details & pricing
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No complete monthly tariff

Intercom

Fin AI Agent for Service

Standalone AI service
Your task
Answer questions
Product claim · check plan
Included usage
Usage schedule to confirm
Team allowance to confirm
Cost per inquiry
Not calculated
No complete monthly tariff
  • Hand off to team
  • Returns & refunds
  • Order status / lookup

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: A complete monthly tariff is not established in these sources. Check billing period, native usage and any required platform before requesting a quote.

PricingRequest quote

Monthly total not established

Go to provider : Intercom (opens in a new tab)Details & pricing
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No complete monthly tariff

Tidio

Tidio Lyro AI Agent

Standalone AI service
Your task
Answer questions
Product claim · check plan
Included usage
Usage schedule to confirm
Team allowance to confirm
Cost per inquiry
Not calculated
No complete monthly tariff
  • Hand off to team

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: A complete monthly tariff is not established in these sources. Check billing period, native usage and any required platform before requesting a quote.

PricingRequest quote

Monthly total not established

Go to provider : Tidio (opens in a new tab)Details & pricing
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No complete monthly tariff

Wonderchat

Wonderchat Support Agent

Build-your-own agent
Your task
Answer questions
Product claim · check plan
Included usage
Usage schedule to confirm
Team allowance to confirm
Cost per inquiry
Not calculated
No complete monthly tariff
  • Hand off to team
  • Capture leads

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: A complete monthly tariff is not established in these sources. Check billing period, native usage and any required platform before requesting a quote.

PricingRequest quote

Monthly total not established

Go to provider : Wonderchat (opens in a new tab)Details & pricing
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No complete monthly tariff

Yuma AI

Yuma AI Support Agent

Helpdesk-based AI
Your task
Answer questions
Product claim · check plan
Included usage
Usage schedule to confirm
Team allowance to confirm
Cost per inquiry
Not calculated
No complete monthly tariff
  • Order status / lookup
  • Returns & refunds

Shopify: product-level compatibility documented. Exact plan and connection depth still need confirmation.

Check: A complete monthly tariff is not established in these sources. Check billing period, native usage and any required platform before requesting a quote.

PricingRequest quote

Monthly total not established

Go to provider : Yuma AI (opens in a new tab)Details & pricing
Costs, requirements & sources

Inspect pricing, requirements and original sources →

Source saved Oct 25, 2026No complete monthly tariff

Choosing for your business

Start with documented Shopify connections, then check order access, actions and the support platform you need to keep. Integration availability is not a guarantee of every store operation.

Choose the actual Shopify operation

A storefront connection can mean access to catalogue information, order lookup, an action in a customer account or a handoff into an inbox. Those are different levels of support. The relevant question is the shopper’s request and the exact operation needed to finish it.

Our initial Shopify list requires a named connection in reviewed product documentation. It does not imply that all channels, actions or plan editions are included. Use the task filter to distinguish general answers, order lookups, returns and handoff, then inspect the exact tariff for any remaining requirement.

Keep the storefront and helpdesk decisions separate

You can retain Shopify while changing the support inbox, or keep both Shopify and your existing helpdesk while adding an external AI agent. A product requiring another helpdesk creates a separate adoption decision even when its store connection is documented.

Before comparing fees, identify the required inbox, human seats and any third-party returns, subscription or shipping apps. Their costs and permissions are not established by the AI vendor’s entry subscription. A bundled helpdesk-and-AI price should not be compared with a partial AI add-on as if both covered the same environment.

A return policy answer is not an executed refund

A knowledge agent can explain the store’s policy without authorization to change an order. Execution needs the correct customer and order, a permitted action and a rule for exceptions. An installed integration may also need a separate action connection before the AI can use it.

Gorgias documents this distinction in its app setup guidance. We use it as a practical question to ask across the shortlist: what exactly can the agent read or change, on which tariff, and how does a failed or out-of-policy action reach a person? We do not claim to have executed those actions ourselves.

Compare usage at your inquiry volume

Store traffic, orders and support inquiries are different workload measures. Begin with the inquiries you expect the agent to handle and keep repeat or reopened cases consistent. Message, credit, ticket and outcome models then need their own documented or explicitly assumed conversion.

A monthly base, an AI resolution allowance and the cost of additional tickets can all affect the running budget. The comparison keeps incomplete full totals unknown and allows only established AI subtotals through the AI-budget filter.

Questions before you choose

Do these agents replace Shopify Inbox?

That depends on the product and deployment. A named Shopify connection does not establish an included replacement inbox or the full human-support workflow.

Can I use an agent while keeping my current helpdesk?

Some products document connections to both a store and a helpdesk. Check that exact combination and the required tariff rather than assuming compatibility from either logo alone.

Is a Shopify connection enough to pass the task filter?

No. Named software compatibility and the requested customer task are separate evidence checks. Product-level evidence also remains distinct from exact-plan inclusion.

Sources and comparison method

We aggregate attributed vendor prices and product statements. No independent product tests are claimed. The initial list uses the documented requirements for this page; exact-plan access and full required costs can remain unconfirmed. Each provider profile retains dated pricing and feature statements.

Editorial scope reviewed 2026-10-25. Individual price statements retain their own capture dates.

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Methodology, sources & limitations

We aggregate source-backed prices and feature statements. We do not independently test products. Each quote retains its plan, billing unit, source date and assumptions. Credits, messages, tickets and resolved outcomes are different measures. We do not assume a resolution rate.

For each provider, we show the lowest reviewed monthly AI subtotal that covers the modelled usage and documented team size. That does not establish support for a particular channel or action. Published entry prices can apply to a smaller team than yours; the included team allowance is shown beside them.

A 12-month AI budget repeats your current monthly workload at today's reviewed prices. It is not a prediction of future prices, an annual payment commitment or a complete first-year quote. Missing required fees and setup costs remain unknown.

Your side-by-side comparison

Same applied workload. Read the unit, assumptions and price scope before comparing. Unknowns are not zero.

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