Helply 500 credits pricing and limits
Helply Support Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What is included — and what needs checking
Workflow and requirements
Calculated with the assumptions below. Required software, channel and setup costs can be extra.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
500 AI credits / month · Unlimited team members.
This reviewed tariff is a monthly commitment. Trial and cancellation conditions still need confirmation with the provider.
500 credits allowance and buying conditions
The saved monthly base is $49.00. The reviewed allowance is 500 AI credits / month, with Unlimited team members. That is the subscription and native usage scope, not a guarantee of a fixed number of customer resolutions.
Monthly 500-credit block, unlimited users. Credits measure actions, not conversations.
The workload examples below keep this exact tariff selected. They do not substitute a cheaper tier. If the documented human allowance, usage conversion or capacity is insufficient, its inquiry estimate stays unavailable. Extra required software, channels and setup must be established separately.
For product-wide channels, connected systems and support requirements, read the Helply provider profile. Original tariff source (opens in a new tab)
Workload examples for this exact tariff
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. This table keeps 500 credits selected.
| Monthly workload | AI component | Exact tariff |
|---|---|---|
| 100 inquiries | $49.00 / month | 500 credits |
| 500 inquiries | $49.00 / month | 500 credits |
| 2,000 inquiries | Not calculated | 500 credits |
Base-fee allocation per included billing unit
$0.098 per AI credit at full use of the 500-unit allowance.
This divides the saved monthly base fee by its included native units. It is not a contracted marginal rate, a refund for unused units or a cost per resolved inquiry. Any required costs outside the saved base fee and optional extras are excluded. A bundled base can already contain other components.
Questions about 500 credits
What usage does 500 credits include?
The saved plan allowance is 500 AI credits / month. Its member allowance is Unlimited team members. These are source-backed billing limits, not measured resolution or accuracy results.
Does 500 credits cover 500 monthly inquiries?
That depends on the native billing conversion, team size and available extra usage. The exact-tariff calculator above applies those conditions. An unavailable estimate means one is not established; it does not mean zero cost.
What could be charged outside this tariff’s base fee?
Vendor includes unlimited users even at $49. No comprehensive independent review of channel, integration or required external costs; retain unknown full scenario cost.
Monthly plans from Helply
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| 500 credits — plan detailsModelled plan | $49.00 | 500 AI credits / month | Unlimited team members | $49.00 / month | Current modelled plan |
Your calculation · 500 credits
- Monthly AI estimate
- $49.00
- Consumption assumption
- Per inquiry: 1 low, 0 medium, 0 high actions.
- Modelled usage
- 500 ai credit / month
- Additional usage cost
- $0.00
- 12-month AI budget
- $588.00
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Vendor includes unlimited users even at $49. No comprehensive independent review of channel, integration or required external costs; retain unknown full scenario cost.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Hand off to team
- Route / triage tickets
Support channels
- Website chat
- Slack
- Microsoft Teams
- Telegram
- SMS
- Voice
Named connections
- Shopify
- HubSpot
- Salesforce
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Statements for this tariff and its underlying product. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Credit definition
Low AI action=1 credit, medium=4, high=12. Several actions can occur in one conversation. Vendor B2B/B2C average-credit estimates are not measured resolution rates or universal conversion factors.
Extra usage
Optional next-block auto top-up at the existing rate subject to spending cap; default cap equals block price and AI pauses at cap. Full block schedule not verified; do not assume linear per-conversation billing.
Additional required costs
Vendor includes unlimited users even at $49. No comprehensive independent review of channel, integration or required external costs; retain unknown full scenario cost.
Included team members
Unlimited team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Billing conversion
Credits per low/medium/high AI action. Number and mix of actions per inquiry are explicit user assumptions. Vendor B2B/B2C averages are not applied.
Support channels
Website chat, Email, WhatsApp, Slack, Microsoft Teams, Telegram, SMS, VoiceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Standalone AI serviceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Shopify, HubSpot, SalesforceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Hand off to team, Route / triage ticketsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
500 AI credits / monthMonthly 500-credit block, unlimited users. Credits measure actions, not conversations.
Monthly base fee
$49.00 / monthMonthly 500-credit block, unlimited users. Credits measure actions, not conversations.
Explore other services
Further options to compare, not a performance ranking.