Tidio Lyro pricing, plans and requirements
Tidio Lyro AI Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
A complete monthly price for this workload has not been established from the reviewed sources.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
Usage schedule to confirm · Team allowance to confirm.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read Tidio Lyro pricing
Lyro is Tidio’s AI customer-service agent. Keep it separate from Tidio’s human live chat and rule-based Flows when comparing a budget. A store or small support team may need more than one of those products, but their allowances do not automatically combine into one recurring AI quota.
The current reviewed pricing identifies the introductory Lyro conversations as a one-time allowance. It must not be repeated every month in a cost forecast. A renewable paid quota, action access, human inbox and any channel costs need their own confirmed scope before we can calculate a complete monthly workload.
Before you shortlist this option
- Distinguish the initial AI allowance from a renewable paid quota.
- Check whether a price belongs to human support, Flows or Lyro itself.
- Confirm the tier and setup for each connected store action.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 500 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 2,000 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
Questions about Tidio Lyro
Are the initial Lyro conversations a monthly free allowance?
Our reviewed pricing source identifies the initial allowance as one-time/lifetime. We do not repeat it every month in the comparison.
Does a Tidio live-chat plan automatically establish my AI budget?
No. Human conversations, Flows and Lyro AI usage have different definitions. The current quote must establish which products and allowances you are purchasing.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
No complete monthly tariffs are confirmed in our reviewed data. The provider may publish unit rates or require a quote.
A billing-unit rate does not establish the complete cost per inquiry, minimum spend or required software fees.
Your calculation
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Lyro can be bought standalone. Current captured headline may be an annual equivalent; 50 free Lyro conversations are lifetime, not a recurring free monthly quota. Do not import a $0 recurring AI plan.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Hand off to team
Support channels
- Website chat
- Facebook Messenger
Named connections
- Shopify
- Zendesk
- Salesforce
Industry mentions
- Retail & ecommerce
Sources & price scope
Product statements and available pricing references. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Additional required costs
Lyro can be bought standalone. Current captured headline may be an annual equivalent; 50 free Lyro conversations are lifetime, not a recurring free monthly quota. Do not import a $0 recurring AI plan.
Support channels
Website chat, Email, WhatsApp, Facebook Messenger, InstagramOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Standalone AI serviceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Industry mentions
Retail & ecommerceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Shopify, Zendesk, SalesforceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Hand off to teamOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Explore other services
Further options to compare, not a performance ranking.