Helply pricing, plans and requirements
Helply Support Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
Calculated with the assumptions below. Required software, channel and setup costs can be extra.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
500 AI credits / month · Unlimited team members.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read Helply pricing
Helply is an AI support service whose useful billing comparison is based on the actions performed within an inquiry. An uncomplicated answer and a multi-step lookup should not be assigned the same workload automatically. Start with the tasks you expect it to carry out and identify where a person should take over.
The reviewed credit contract distinguishes low-, medium- and high-complexity actions. The calculator exposes those action counts instead of treating a vendor average as your measured consumption. The documented allowance can support a subtotal for a stated action mix; larger blocks or unreviewed rates remain unknown rather than being extrapolated.
Before you shortlist this option
- List the actions inside one typical inquiry before choosing a credit budget.
- Separate automated routing from an action that changes customer data.
- Ask for the price of the next usage block when the reviewed allowance is exceeded.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | $49.00 / month | 500 credits |
| 500 inquiries | $49.00 / month | 500 credits |
| 2,000 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
Questions about Helply
Why is Helply not charged as one credit per conversation?
Its reviewed rule assigns different weights to different action types. One conversation can contain more than one action, so the action mix is an explicit input.
What happens when the reviewed block is too small?
If a larger block or exact extra-usage rate has not been reviewed, the estimate becomes unavailable. That gap is not treated as free capacity.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| 500 credits — plan detailsModelled plan | $49.00 | 500 AI credits / month | Unlimited team members | $49.00 / month | Current modelled plan |
Your calculation · 500 credits
- Monthly AI estimate
- $49.00
- Consumption assumption
- Per inquiry: 1 low, 0 medium, 0 high actions.
- Modelled usage
- 500 ai credit / month
- Additional usage cost
- $0.00
- 12-month AI budget
- $588.00
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Vendor includes unlimited users even at $49. No comprehensive independent review of channel, integration or required external costs; retain unknown full scenario cost.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Hand off to team
- Route / triage tickets
Support channels
- Website chat
- Slack
- Microsoft Teams
- Telegram
- SMS
- Voice
Named connections
- Shopify
- HubSpot
- Salesforce
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Product statements and the displayed 500 credits tariff. Other tariffs retain their own sources on their plan pages. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Credit definition
Low AI action=1 credit, medium=4, high=12. Several actions can occur in one conversation. Vendor B2B/B2C average-credit estimates are not measured resolution rates or universal conversion factors.
Extra usage
Optional next-block auto top-up at the existing rate subject to spending cap; default cap equals block price and AI pauses at cap. Full block schedule not verified; do not assume linear per-conversation billing.
Additional required costs
Vendor includes unlimited users even at $49. No comprehensive independent review of channel, integration or required external costs; retain unknown full scenario cost.
Included team members
Unlimited team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Billing conversion
Credits per low/medium/high AI action. Number and mix of actions per inquiry are explicit user assumptions. Vendor B2B/B2C averages are not applied.
Support channels
Website chat, Email, WhatsApp, Slack, Microsoft Teams, Telegram, SMS, VoiceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Standalone AI serviceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Shopify, HubSpot, SalesforceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Hand off to team, Route / triage ticketsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
500 AI credits / monthMonthly 500-credit block, unlimited users. Credits measure actions, not conversations.
Monthly base fee
$49.00 / monthMonthly 500-credit block, unlimited users. Credits measure actions, not conversations.
Explore other services
Further options to compare, not a performance ranking.