Chatbase pricing, plans and requirements
Chatbase Support Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
The allowance is documented, but its conversion to your inquiries needs an explicit consumption assumption.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
700 message credits / month · 2 team members.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read Chatbase pricing
Chatbase is a builder for customer-facing AI agents. Start by deciding whether your agent will answer from a knowledge base, retrieve customer information or change something in another system. Those are different buying requirements even when they appear in the same conversation. Our profile separates the subscription, message-credit allowance and human workspace members so that a small-looking entry fee does not stand in for a complete support budget.
The reviewed monthly tiers are Hobby, Basic and Business. Their allowances use message credits rather than completed customer inquiries. A larger model or a multi-step interaction can change consumption. Keep the credit-to-inquiry conversion blank unless you can justify it for your workload. Optional recharge blocks, branding and extra agents also have their own pricing scope; a credit block is not a per-conversation tariff.
Before you shortlist this option
- Check the exact tier for your helpdesk connection, API access and channel.
- Count human workspace members separately from the number of AI agents.
- Keep monthly cancellation pricing separate from the cheaper-looking annual equivalent.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 500 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 2,000 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
Questions about Chatbase
Is a Chatbase message credit one customer conversation?
No fixed conversion is established in our reviewed data. One inquiry can involve multiple messages or model operations. Enter your own consumption assumption only when you have a defensible basis for it.
Why might the Hobby fee be insufficient for my team?
A published entry fee applies to its own member and usage allowances. The calculator checks the documented team limit and does not select a tier that has too few included human members.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Hobby — plan details | $40.00 | 700 message credits / month | 2 team members | Not estimated | Does not cover your 3 team members |
| Basic — plan details | $150.00 | 4,000 message credits / month | 3 team members | Not estimated | No reviewed message credit-to-inquiry conversion. Add your own explicit assumption to model it. |
| Business — plan details | $500.00 | 15,000 message credits / month | 5 team members | Not estimated | No reviewed message credit-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Hobby
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Base plan and quota verified. Extra agents and branding are optional add-ons; action, channel and model requirements need scenario-level validation before claiming full cost.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Order status / lookup
Support channels
- Website chat
- Slack
- Voice
Named connections
- Not confirmed in the reviewed sources
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Product statements and the displayed Hobby tariff. Other tariffs retain their own sources on their plan pages. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Credit definition
Allowance is message credits. No independently verified fixed credits-per-conversation or model mix; no conversation conversion.
Extra usage
Official monthly rendered page shows $40 per 1000 message credits; block billing. Model consumption still needs separate verification.
Additional required costs
Base plan and quota verified. Extra agents and branding are optional add-ons; action, channel and model requirements need scenario-level validation before claiming full cost.
Support channels
Website chat, Email, WhatsApp, Slack, VoiceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Build-your-own agentOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Order status / lookupOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
700 message credits / monthMonthly billing: Yearly toggle visibly off in rendered capture. Message credits, not conversations.
Monthly base fee
$40.00 / monthMonthly billing: Yearly toggle visibly off in rendered capture. Message credits, not conversations.
Included team members
2 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.