CustomGPT.aiCustomGPT.ai pricing, plans and requirements
CustomGPT.ai Customer Support. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
The allowance is documented, but its conversion to your inquiries needs an explicit consumption assumption.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
1,000 queries / month · 3 team members.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read CustomGPT.ai pricing
CustomGPT.ai is a candidate for customer support grounded in a business knowledge base. A buyer should distinguish grounded answers from transactional execution: explaining account or product information does not establish that the agent can change an order, approve a refund or update a helpdesk record.
The reviewed monthly subscriptions use query allowances. The price per included query is a native-unit reference, not a demonstrated cost per resolved inquiry. Model behavior, multiple questions, human access and external integration requirements can all affect the plan you need. We retain those limits rather than converting every query into a completed customer task.
Before you shortlist this option
- Check the query definition for your intended deployment.
- Confirm whether handoff is a complete support workflow or an external connection.
- Require exact evidence before treating a transaction as supported.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 500 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 2,000 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
Questions about CustomGPT.ai
Does a query allowance establish a resolution rate?
No. It establishes the billing quantity documented for that plan. Whether a customer issue is resolved is a different measure.
Can I use the entry plan price as a full implementation quote?
No. The profile separates its published fee from unpriced software, channels, setup and exact integration requirements.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Standard — plan details | $99.00 | 1,000 queries / month | 3 team members | Not estimated | No reviewed query-to-inquiry conversion. Add your own explicit assumption to model it. |
| Premium — plan details | $499.00 | 5,000 queries / month | 5 team members | Not estimated | No reviewed query-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Standard
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Standard includes 3 team members and Premium 5; API included. Add-on billing scope and required external channel costs not fully verified.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
Support channels
- Website chat
Named connections
- Not confirmed in the reviewed sources
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Product statements and the displayed Standard tariff. Other tariffs retain their own sources on their plan pages. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
AI actions · provider statement
Source establishes retrieval API, integrations and knowledge assistants. It does not establish independent autonomous transactional execution; keep as research candidate until workflow proof.
Extra usage
Page lists 2500 extra queries at $375/month but add-on section includes annual billing text. Exact monthly purchase terms require verification before use in an executable cost formula.
Additional required costs
Standard includes 3 team members and Premium 5; API included. Add-on billing scope and required external channel costs not fully verified.
Support channels
Website chatOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Build-your-own agentOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questionsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
1,000 queries / monthExplicit billed-monthly comparison row; excludes $89/$449 annual equivalents. Query allowance, not conversations.
Monthly base fee
$99.00 / monthExplicit billed-monthly comparison row; excludes $89/$449 annual equivalents. Query allowance, not conversations.
Included team members
3 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.