CustomGPT.ai Premium pricing and limits
CustomGPT.ai Customer Support. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What is included — and what needs checking
Workflow and requirements
The allowance is documented, but its conversion to your inquiries needs an explicit consumption assumption.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
5,000 queries / month · 5 team members.
This reviewed tariff is a monthly commitment. Trial and cancellation conditions still need confirmation with the provider.
Premium allowance and buying conditions
The saved monthly base is $499.00. The reviewed allowance is 5,000 queries / month, with 5 team members. That is the subscription and native usage scope, not a guarantee of a fixed number of customer resolutions.
Explicit billed-monthly comparison row; excludes $89/$449 annual equivalents. Query allowance, not conversations.
The workload examples below keep this exact tariff selected. They do not substitute a cheaper tier. If the documented human allowance, usage conversion or capacity is insufficient, its inquiry estimate stays unavailable. Extra required software, channels and setup must be established separately.
For product-wide channels, connected systems and support requirements, read the CustomGPT.ai provider profile. Original tariff source (opens in a new tab)
Workload examples for this exact tariff
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. This table keeps Premium selected.
| Monthly workload | AI component | Exact tariff |
|---|---|---|
| 100 inquiries | Not calculated | Premium |
| 500 inquiries | Not calculated | Premium |
| 2,000 inquiries | Not calculated | Premium |
Base-fee allocation per included billing unit
$0.0998 per query at full use of the 5,000-unit allowance.
This divides the saved monthly base fee by its included native units. It is not a contracted marginal rate, a refund for unused units or a cost per resolved inquiry. Any required costs outside the saved base fee and optional extras are excluded. A bundled base can already contain other components.
Compared with Standard, this tier adds 4,000 queries for $400.00 more in monthly base fee. This compares the published allowances; it does not establish the number of resolved inquiries or an optional extra-usage rate.
Questions about Premium
What usage does Premium include?
The saved plan allowance is 5,000 queries / month. Its member allowance is 5 team members. These are source-backed billing limits, not measured resolution or accuracy results.
Does Premium cover 500 monthly inquiries?
That depends on the native billing conversion, team size and available extra usage. The exact-tariff calculator above applies those conditions. An unavailable estimate means one is not established; it does not mean zero cost.
What could be charged outside this tariff’s base fee?
Standard includes 3 team members and Premium 5; API included. Add-on billing scope and required external channel costs not fully verified.
Monthly plans from CustomGPT.ai
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Standard — plan details | $99.00 | 1,000 queries / month | 3 team members | Not estimated | No reviewed query-to-inquiry conversion. Add your own explicit assumption to model it. |
| Premium — plan details | $499.00 | 5,000 queries / month | 5 team members | Not estimated | No reviewed query-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Premium
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Standard includes 3 team members and Premium 5; API included. Add-on billing scope and required external channel costs not fully verified.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
Support channels
- Website chat
Named connections
- Not confirmed in the reviewed sources
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Statements for this tariff and its underlying product. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
AI actions · provider statement
Source establishes retrieval API, integrations and knowledge assistants. It does not establish independent autonomous transactional execution; keep as research candidate until workflow proof.
Extra usage
Page lists 2500 extra queries at $375/month but add-on section includes annual billing text. Exact monthly purchase terms require verification before use in an executable cost formula.
Additional required costs
Standard includes 3 team members and Premium 5; API included. Add-on billing scope and required external channel costs not fully verified.
Support channels
Website chatOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Build-your-own agentOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questionsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
5,000 queries / monthExplicit billed-monthly comparison row; excludes $89/$449 annual equivalents. Query allowance, not conversations.
Monthly base fee
$499.00 / monthExplicit billed-monthly comparison row; excludes $89/$449 annual equivalents. Query allowance, not conversations.
Included team members
5 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.
