Chatbase Business pricing and limits
Chatbase Support Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What is included — and what needs checking
Workflow and requirements
The allowance is documented, but its conversion to your inquiries needs an explicit consumption assumption.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
15,000 message credits / month · 5 team members.
This reviewed tariff is a monthly commitment. Trial and cancellation conditions still need confirmation with the provider.
Business allowance and buying conditions
The saved monthly base is $500.00. The reviewed allowance is 15,000 message credits / month, with 5 team members. That is the subscription and native usage scope, not a guarantee of a fixed number of customer resolutions.
Monthly billing: Yearly toggle visibly off in rendered capture. Message credits, not conversations.
The workload examples below keep this exact tariff selected. They do not substitute a cheaper tier. If the documented human allowance, usage conversion or capacity is insufficient, its inquiry estimate stays unavailable. Extra required software, channels and setup must be established separately.
For product-wide channels, connected systems and support requirements, read the Chatbase provider profile. Original tariff source (opens in a new tab)
Workload examples for this exact tariff
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. This table keeps Business selected.
| Monthly workload | AI component | Exact tariff |
|---|---|---|
| 100 inquiries | Not calculated | Business |
| 500 inquiries | Not calculated | Business |
| 2,000 inquiries | Not calculated | Business |
Base-fee allocation per included billing unit
$0.0333 per message credit at full use of the 15,000-unit allowance.
This divides the saved monthly base fee by its included native units. It is not a contracted marginal rate, a refund for unused units or a cost per resolved inquiry. Any required costs outside the saved base fee and optional extras are excluded. A bundled base can already contain other components.
Compared with Basic, this tier adds 11,000 message credits for $350.00 more in monthly base fee. This compares the published allowances; it does not establish the number of resolved inquiries or an optional extra-usage rate.
Questions about Business
What usage does Business include?
The saved plan allowance is 15,000 message credits / month. Its member allowance is 5 team members. These are source-backed billing limits, not measured resolution or accuracy results.
Does Business cover 500 monthly inquiries?
That depends on the native billing conversion, team size and available extra usage. The exact-tariff calculator above applies those conditions. An unavailable estimate means one is not established; it does not mean zero cost.
What could be charged outside this tariff’s base fee?
Base plan and quota verified. Extra agents and branding are optional add-ons; action, channel and model requirements need scenario-level validation before claiming full cost.
Monthly plans from Chatbase
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Hobby — plan details | $40.00 | 700 message credits / month | 2 team members | Not estimated | Does not cover your 3 team members |
| Basic — plan details | $150.00 | 4,000 message credits / month | 3 team members | Not estimated | No reviewed message credit-to-inquiry conversion. Add your own explicit assumption to model it. |
| Business — plan details | $500.00 | 15,000 message credits / month | 5 team members | Not estimated | No reviewed message credit-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Business
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Base plan and quota verified. Extra agents and branding are optional add-ons; action, channel and model requirements need scenario-level validation before claiming full cost.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Order status / lookup
Support channels
- Website chat
- Slack
- Voice
Named connections
- Not confirmed in the reviewed sources
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Statements for this tariff and its underlying product. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Credit definition
Allowance is message credits. No independently verified fixed credits-per-conversation or model mix; no conversation conversion.
Extra usage
Official monthly rendered page shows $40 per 1000 message credits; block billing. Model consumption still needs separate verification.
Additional required costs
Base plan and quota verified. Extra agents and branding are optional add-ons; action, channel and model requirements need scenario-level validation before claiming full cost.
Support channels
Website chat, Email, WhatsApp, Slack, VoiceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Build-your-own agentOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Order status / lookupOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
15,000 message credits / monthMonthly billing: Yearly toggle visibly off in rendered capture. Message credits, not conversations.
Monthly base fee
$500.00 / monthMonthly billing: Yearly toggle visibly off in rendered capture. Message credits, not conversations.
Included team members
5 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.