GorgiasGorgias AI Agent Advanced + AI pricing and limits
Gorgias AI Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What is included — and what needs checking
Workflow and requirements
A complete monthly price for this workload has not been established from the reviewed sources.
Official product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Usage and commitment
530 outcomes / month · 500 team members.
This reviewed tariff is a monthly commitment. Trial and cancellation conditions still need confirmation with the provider.
Advanced + AI allowance and buying conditions
The saved monthly base is $1,430.00. The reviewed allowance is 530 outcomes / month, with 500 team members. That is the subscription and native usage scope, not a guarantee of a fixed number of customer resolutions.
Monthly combined Helpdesk + AI bundle, not the AI add-on alone. Allowance is automated interactions; human tickets have a separate cap. No outcome-to-inquiry conversion assumed.
The workload examples below keep this exact tariff selected. They do not substitute a cheaper tier. If the documented human allowance, usage conversion or capacity is insufficient, its inquiry estimate stays unavailable. Extra required software, channels and setup must be established separately.
For product-wide channels, connected systems and support requirements, read the Gorgias AI Agent provider profile. Original tariff source (opens in a new tab)
Workload examples for this exact tariff
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. This table keeps Advanced + AI selected.
| Monthly workload | AI component | Exact tariff |
|---|---|---|
| 100 inquiries | Not calculated | Advanced + AI |
| 500 inquiries | Not calculated | Advanced + AI |
| 2,000 inquiries | Not calculated | Advanced + AI |
Base-fee allocation per included billing unit
$2.6981 per outcome at full use of the 530-unit allowance.
This divides the saved monthly base fee by its included native units. It is not a contracted marginal rate, a refund for unused units or a cost per resolved inquiry. Any required costs outside the saved base fee and optional extras are excluded. A bundled base can already contain other components.
Compared with Pro + AI, this tier adds 340 outcomes for $880.00 more in monthly base fee. This compares the published allowances; it does not establish the number of resolved inquiries or an optional extra-usage rate.
Questions about Advanced + AI
What usage does Advanced + AI include?
The saved plan allowance is 530 outcomes / month. Its member allowance is 500 team members. These are source-backed billing limits, not measured resolution or accuracy results.
Does Advanced + AI cover 500 monthly inquiries?
That depends on the native billing conversion, team size and available extra usage. The exact-tariff calculator above applies those conditions. An unavailable estimate means one is not established; it does not mean zero cost.
What could be charged outside this tariff’s base fee?
Published subscription/component price only. Required channels, selected integrations, usage, implementation and external subscriptions are not all priced; no complete quote inferred.
Monthly plans from Gorgias
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Starter + AI — plan details | $40.00 | 30 outcomes / month | 3 team members | Not estimated | No reviewed outcome-to-inquiry conversion. Add your own explicit assumption to model it. |
| Basic + AI — plan details | $90.00 | 30 outcomes / month | 500 team members | Not estimated | No reviewed outcome-to-inquiry conversion. Add your own explicit assumption to model it. |
| Pro + AI — plan details | $550.00 | 190 outcomes / month | 500 team members | Not estimated | No reviewed outcome-to-inquiry conversion. Add your own explicit assumption to model it. |
| Advanced + AI — plan details | $1,430.00 | 530 outcomes / month | 500 team members | Not estimated | No reviewed outcome-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Advanced + AI
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Published subscription/component price only. Required channels, selected integrations, usage, implementation and external subscriptions are not all priced; no complete quote inferred.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Order status / lookup
- Returns & refunds
Support channels
- Website chat
- SMS
- Voice
Named connections
- Gorgias
- Shopify
- WooCommerce
Industry mentions
- Retail & ecommerce
Platform requirement: Official product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Sources & price scope
Statements for this tariff and its underlying product. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
Support channels
Website chat, Email, SMS, VoiceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Helpdesk-based AIOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Industry mentions
Retail & ecommerceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Required platform
GorgiasOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Gorgias, Shopify, WooCommerceOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Order status / lookup, Returns & refundsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
530 outcomes / monthMonthly combined Helpdesk + AI bundle, not the AI add-on alone. Allowance is automated interactions; human tickets have a separate cap. No outcome-to-inquiry conversion assumed.
Monthly base fee
$1,430.00 / monthMonthly combined Helpdesk + AI bundle, not the AI add-on alone. Allowance is automated interactions; human tickets have a separate cap. No outcome-to-inquiry conversion assumed.
Additional required costs
Published subscription/component price only. Required channels, selected integrations, usage, implementation and external subscriptions are not all priced; no complete quote inferred.
Included team members
500 team membersIncluded team members in this exact tariff; excludes third-party platform seats.
Explore other services
Further options to compare, not a performance ranking.