My AskAIMy AskAI pricing, plans and requirements
My AskAI Helpdesk Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
The allowance is documented, but its conversion to your inquiries needs an explicit consumption assumption.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
1,000 tickets / month · 5 team members.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read My AskAI pricing
My AskAI is positioned around an AI agent working with an existing support setup. For a team that already has a helpdesk, the first question is whether the agent can use that environment and pass unresolved work back with usable context. A buyer starting without a helpdesk should also budget for the underlying inbox rather than comparing the AI fee with an all-in-one system.
The reviewed Pro and Scale tariffs use tickets. A ticket allowance is different from a message allowance or a successful-resolution fee. Our saved monthly evidence identifies the plan fee and team limit, but it does not establish a universal ticket-to-inquiry conversion or the complete cost of the connected helpdesk.
Before you shortlist this option
- Confirm what starts a new billable ticket and how reopened tickets count.
- Check which helpdesk plan and permissions the connection requires.
- Separate the AI subscription from human-agent seats in the underlying inbox.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 500 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
| 2,000 inquiries | Not calculated | Monthly scope or conversion unconfirmed |
Questions about My AskAI
Is the My AskAI subscription the full support budget?
Not necessarily. Your helpdesk, human seats and any channel charges can be separate. The comparison therefore leaves the full required monthly cost unknown unless all of those components are established.
Why is an inquiry estimate sometimes unavailable?
A ticket allowance alone is not enough. We also need an explicit inquiry conversion, a tariff covering the team and sufficient reviewed usage or an exact extra-usage rate.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Pro — plan details | $199.00 | 1,000 tickets / month | 5 team members | Not estimated | No reviewed ticket-to-inquiry conversion. Add your own explicit assumption to model it. |
| Scale — plan details | $499.00 | 2,000 tickets / month | Unlimited team members | Not estimated | No reviewed ticket-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Pro
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Underlying helpdesk subscription required. Pro API/Slack/Teams and branding have separate listed $49 add-ons; applicable channel and seat costs depend on scenario. Full combined cost not yet verified.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Order status / lookup
- Returns & refunds
Support channels
- Not confirmed in the reviewed sources
Named connections
- Not confirmed in the reviewed sources
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Product statements and the displayed Pro tariff. Other tariffs retain their own sources on their plan pages. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
AI actions · provider statement
Source lists AI tasks such as refunds. Exact supported helpdesk, permissions, plan and end-to-end execution still require an independent test.
Existing helpdesk
Works with an existing helpdesk; its subscription cost is separate from AI plan pricing.
Extra usage
Source gives approximately $0.12 extra per ticket on Pro and approximately $0.10 on Scale, with volume conditions. Approximate values are not exact linear rates; retain as notes until billing schedule is confirmed.
Additional required costs
Underlying helpdesk subscription required. Pro API/Slack/Teams and branding have separate listed $49 add-ons; applicable channel and seat costs depend on scenario. Full combined cost not yet verified.
Service type
Helpdesk-based AIOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Order status / lookup, Returns & refundsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
1,000 tickets / monthMonthly toggle selected in rendered capture; ticket allowance, not resolutions or messages.
Monthly base fee
$199.00 / monthMonthly toggle selected in rendered capture; ticket allowance, not resolutions or messages.
Included team members
5 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.