My AskAIMy AskAI Scale pricing and limits
My AskAI Helpdesk Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What is included — and what needs checking
Workflow and requirements
The allowance is documented, but its conversion to your inquiries needs an explicit consumption assumption.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
2,000 tickets / month · Unlimited team members.
This reviewed tariff is a monthly commitment. Trial and cancellation conditions still need confirmation with the provider.
Scale allowance and buying conditions
The saved monthly base is $499.00. The reviewed allowance is 2,000 tickets / month, with Unlimited team members. That is the subscription and native usage scope, not a guarantee of a fixed number of customer resolutions.
Monthly toggle selected in rendered capture; ticket allowance, not resolutions or messages.
The workload examples below keep this exact tariff selected. They do not substitute a cheaper tier. If the documented human allowance, usage conversion or capacity is insufficient, its inquiry estimate stays unavailable. Extra required software, channels and setup must be established separately.
For product-wide channels, connected systems and support requirements, read the My AskAI provider profile. Original tariff source (opens in a new tab)
Workload examples for this exact tariff
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. This table keeps Scale selected.
| Monthly workload | AI component | Exact tariff |
|---|---|---|
| 100 inquiries | Not calculated | Scale |
| 500 inquiries | Not calculated | Scale |
| 2,000 inquiries | Not calculated | Scale |
Base-fee allocation per included billing unit
$0.2495 per ticket at full use of the 2,000-unit allowance.
This divides the saved monthly base fee by its included native units. It is not a contracted marginal rate, a refund for unused units or a cost per resolved inquiry. Any required costs outside the saved base fee and optional extras are excluded. A bundled base can already contain other components.
Compared with Pro, this tier adds 1,000 tickets for $300.00 more in monthly base fee. This compares the published allowances; it does not establish the number of resolved inquiries or an optional extra-usage rate.
Questions about Scale
What usage does Scale include?
The saved plan allowance is 2,000 tickets / month. Its member allowance is Unlimited team members. These are source-backed billing limits, not measured resolution or accuracy results.
Does Scale cover 500 monthly inquiries?
That depends on the native billing conversion, team size and available extra usage. The exact-tariff calculator above applies those conditions. An unavailable estimate means one is not established; it does not mean zero cost.
What could be charged outside this tariff’s base fee?
Underlying helpdesk subscription required. Pro API/Slack/Teams and branding have separate listed $49 add-ons; applicable channel and seat costs depend on scenario. Full combined cost not yet verified.
Monthly plans from My AskAI
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Pro — plan details | $199.00 | 1,000 tickets / month | 5 team members | Not estimated | No reviewed ticket-to-inquiry conversion. Add your own explicit assumption to model it. |
| Scale — plan details | $499.00 | 2,000 tickets / month | Unlimited team members | Not estimated | No reviewed ticket-to-inquiry conversion. Add your own explicit assumption to model it. |
Your calculation · Scale
- Monthly AI estimate
- Not calculable for this workload and team
- Consumption assumption
- No workload-to-billing-unit conversion established
- Modelled usage
- Not established
- Additional usage cost
- Not established
- 12-month AI budget
- Not calculable
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Underlying helpdesk subscription required. Pro API/Slack/Teams and branding have separate listed $49 add-ons; applicable channel and seat costs depend on scenario. Full combined cost not yet verified.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Order status / lookup
- Returns & refunds
Support channels
- Not confirmed in the reviewed sources
Named connections
- Not confirmed in the reviewed sources
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Statements for this tariff and its underlying product. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
AI actions · provider statement
Source lists AI tasks such as refunds. Exact supported helpdesk, permissions, plan and end-to-end execution still require an independent test.
Existing helpdesk
Works with an existing helpdesk; its subscription cost is separate from AI plan pricing.
Extra usage
Source gives approximately $0.12 extra per ticket on Pro and approximately $0.10 on Scale, with volume conditions. Approximate values are not exact linear rates; retain as notes until billing schedule is confirmed.
Additional required costs
Underlying helpdesk subscription required. Pro API/Slack/Teams and branding have separate listed $49 add-ons; applicable channel and seat costs depend on scenario. Full combined cost not yet verified.
Service type
Helpdesk-based AIOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Order status / lookup, Returns & refundsOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
2,000 tickets / monthMonthly toggle selected in rendered capture; ticket allowance, not resolutions or messages.
Monthly base fee
$499.00 / monthMonthly toggle selected in rendered capture; ticket allowance, not resolutions or messages.
Included team members
Unlimited team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.