SiteGPTSiteGPT pricing, plans and requirements
SiteGPT Support Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What to know before choosing
Workflow and requirements
Calculated with the assumptions below. Required software, channel and setup costs can be extra.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
10,000 model-equivalent messages / month · 4 team members.
Published monthly plans are listed separately below. Trial and cancellation conditions still need confirmation with the provider.
How to read SiteGPT pricing
SiteGPT is a knowledge-based AI support option for teams that want website questions answered from their own content. Its relevance depends on the support channel and handoff path you need, not merely on whether a widget can be embedded. Order changes or refunds should remain separate requirements until the exact connected action is documented.
The reviewed calculation combines monthly message allowances with the documented model-consumption rule. Choose the model and messages per inquiry before comparing tariffs. Human-member limits can move the eligible tier even when the message allowance would be large enough. Unverified extra-message packages are not extrapolated into a cheap overage estimate.
Before you shortlist this option
- Estimate replies within an inquiry rather than treating every visitor as one message.
- Check the selected model and its billing weight.
- Confirm the external action and channel instead of inferring them from a knowledge-base answer.
One product at three inquiry volumes
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. Each row selects the lowest reviewed eligible monthly AI subtotal.
| Monthly workload | AI component | Selected plan or gap |
|---|---|---|
| 100 inquiries | $129.00 / month | Growth |
| 500 inquiries | $129.00 / month | Growth |
| 2,000 inquiries | $129.00 / month | Growth |
Questions about SiteGPT
Why does changing the model affect the SiteGPT estimate?
The reviewed billing rule uses different consumption weights for the supported models. The same number of messages can therefore require a different plan.
Is answering a returns policy the same as processing a return?
No. An explanation is a knowledge task; creating or approving the return requires a separately supported action and appropriate access to the commerce system.
Plans & pricing
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Starter — plan details | $59.00 | 4,000 model-equivalent messages / month | 1 team member | Not estimated | Does not cover your 3 team members |
| Growth — plan detailsModelled plan | $129.00 | 10,000 model-equivalent messages / month | 4 team members | $129.00 / month | Current modelled plan |
| Scale — plan details | $429.00 | 40,000 model-equivalent messages / month | 10 team members | $429.00 / month | Covers modelled usage and team |
Your calculation · Growth
- Monthly AI estimate
- $129.00
- Consumption assumption
- 3 AI messages per inquiry; gpt-4.1-mini.
- Modelled usage
- 1,500 message / month
- Additional usage cost
- $0.00
- 12-month AI budget
- $1,548.00
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Optional monthly WhatsApp $59 per number and AI Email $59 per inbox are stated explicitly; applicable channels, branding and external helpdesk costs must be included in scenario review. Taxes excluded.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Hand off to team
Support channels
- Website chat
Named connections
- Zendesk
- Freshdesk
- Crisp
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Product statements and the displayed Growth tariff. Other tariffs retain their own sources on their plan pages. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
AI actions · provider statement
Pricing establishes retrieval, integrations, API and handoff. It does not establish independently verified autonomous transactional execution such as refunds; category eligibility remains open.
Human handoff · provider statement
Growth iOS app describes human takeover from AI; Scale also advertises Zendesk Messaging handoff with full history. Not independently tested.
Credit definition
Starter 4000 GPT-4.1-mini or 400 GPT-4.1 messages; Growth 10000 or 1000; Scale 40000 or 4000, with mixtures. Requires explicit model and messages-per-inquiry assumptions.
Extra usage
Plan prose lists packs of 5000 additional messages for $59/month; add-on UI also contains annual equivalents. Model applicability and billing-switch scope require confirmation before an exact scenario total.
Additional required costs
Optional monthly WhatsApp $59 per number and AI Email $59 per inbox are stated explicitly; applicable channels, branding and external helpdesk costs must be included in scenario review. Taxes excluded.
Billing conversion
Starter 4000 GPT-4.1-mini messages or 400 GPT-4.1; same 10:1 ratio on Growth and Scale. Allowance is expressed in mini-equivalent messages. Messages per inquiry is a user assumption.
Support channels
Website chatOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Build-your-own agentOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Zendesk, Freshdesk, CrispOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Hand off to teamOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
10,000 model-equivalent messages / monthMonthly billed rate explicitly stated in prose; GPT-4.1-mini message allowance only, not conversations. GPT-4.1 allowance is one tenth of this quantity.
Monthly base fee
$129.00 / monthMonthly billed rate explicitly stated in prose; GPT-4.1-mini message allowance only, not conversations. GPT-4.1 allowance is one tenth of this quantity.
Included team members
4 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.