SiteGPTSiteGPT Scale pricing and limits
SiteGPT Support Agent. Source-backed monthly pricing, usage limits and documented customer-service tasks.
Attributed vendor statements. Exact-plan access and full required costs still need confirmation.
What is included — and what needs checking
Workflow and requirements
Calculated with the assumptions below. Required software, channel and setup costs can be extra.
Confirm the required software and your exact connection before subscribing.
Usage and commitment
40,000 model-equivalent messages / month · 10 team members.
This reviewed tariff is a monthly commitment. Trial and cancellation conditions still need confirmation with the provider.
Scale allowance and buying conditions
The saved monthly base is $429.00. The reviewed allowance is 40,000 model-equivalent messages / month, with 10 team members. That is the subscription and native usage scope, not a guarantee of a fixed number of customer resolutions.
Monthly billed rate explicitly stated in prose; GPT-4.1-mini message allowance only, not conversations. GPT-4.1 allowance is one tenth of this quantity.
The workload examples below keep this exact tariff selected. They do not substitute a cheaper tier. If the documented human allowance, usage conversion or capacity is insufficient, its inquiry estimate stays unavailable. Extra required software, channels and setup must be established separately.
For product-wide channels, connected systems and support requirements, read the SiteGPT provider profile. Original tariff source (opens in a new tab)
Workload examples for this exact tariff
Same 3-member team and applied consumption assumptions. Unknown costs are not zero. This table keeps Scale selected.
| Monthly workload | AI component | Exact tariff |
|---|---|---|
| 100 inquiries | $429.00 / month | Scale |
| 500 inquiries | $429.00 / month | Scale |
| 2,000 inquiries | $429.00 / month | Scale |
Base-fee allocation per included billing unit
$0.0107 per model-equivalent message at full use of the 40,000-unit allowance.
This divides the saved monthly base fee by its included native units. It is not a contracted marginal rate, a refund for unused units or a cost per resolved inquiry. Any required costs outside the saved base fee and optional extras are excluded. A bundled base can already contain other components.
Compared with Growth, this tier adds 30,000 model-equivalent messages for $300.00 more in monthly base fee. This compares the published allowances; it does not establish the number of resolved inquiries or an optional extra-usage rate.
Questions about Scale
What usage does Scale include?
The saved plan allowance is 40,000 model-equivalent messages / month. Its member allowance is 10 team members. These are source-backed billing limits, not measured resolution or accuracy results.
Does Scale cover 500 monthly inquiries?
That depends on the native billing conversion, team size and available extra usage. The exact-tariff calculator above applies those conditions. An unavailable estimate means one is not established; it does not mean zero cost.
What could be charged outside this tariff’s base fee?
Optional monthly WhatsApp $59 per number and AI Email $59 per inbox are stated explicitly; applicable channels, branding and external helpdesk costs must be included in scenario review. Taxes excluded.
Monthly plans from SiteGPT
Monthly commitments only. Each plan has its own detail page and source statements.
| Monthly plan | Base / month | Included usage | Team allowance | Your AI estimate | Workload fit |
|---|---|---|---|---|---|
| Starter — plan details | $59.00 | 4,000 model-equivalent messages / month | 1 team member | Not estimated | Does not cover your 3 team members |
| Growth — plan details | $129.00 | 10,000 model-equivalent messages / month | 4 team members | $129.00 / month | Covers modelled usage and team |
| Scale — plan detailsModelled plan | $429.00 | 40,000 model-equivalent messages / month | 10 team members | $429.00 / month | Current modelled plan |
Your calculation · Scale
- Monthly AI estimate
- $429.00
- Consumption assumption
- 3 AI messages per inquiry; gpt-4.1-mini.
- Modelled usage
- 1,500 message / month
- Additional usage cost
- $0.00
- 12-month AI budget
- $5,148.00
- Full required monthly cost
- Not established
- Setup and first-year cash commitment
- Not established
The 12-month AI budget repeats today's reviewed price and your current workload. It is not a price forecast, annual payment commitment or full first-year quote. Missing required software, channel and setup fees remain unknown.
Optional monthly WhatsApp $59 per number and AI Email $59 per inbox are stated explicitly; applicable channels, branding and external helpdesk costs must be included in scenario review. Taxes excluded.
Edit usage assumptions in the comparisonFeatures & connections
These are attributed product-level statements. They do not establish inclusion in this exact tariff, integration depth or tested performance.
Documented tasks
- Answer questions
- Hand off to team
Support channels
- Website chat
Named connections
- Zendesk
- Freshdesk
- Crisp
Industry mentions
- Not confirmed in the reviewed sources
Sources & price scope
Statements for this tariff and its underlying product. Each statement retains its saved source date. We aggregate vendor documentation; we do not independently test products. Pricing source saved Oct 25, 2026.
AI actions · provider statement
Pricing establishes retrieval, integrations, API and handoff. It does not establish independently verified autonomous transactional execution such as refunds; category eligibility remains open.
Human handoff · provider statement
Growth iOS app describes human takeover from AI; Scale also advertises Zendesk Messaging handoff with full history. Not independently tested.
Credit definition
Starter 4000 GPT-4.1-mini or 400 GPT-4.1 messages; Growth 10000 or 1000; Scale 40000 or 4000, with mixtures. Requires explicit model and messages-per-inquiry assumptions.
Extra usage
Plan prose lists packs of 5000 additional messages for $59/month; add-on UI also contains annual equivalents. Model applicability and billing-switch scope require confirmation before an exact scenario total.
Additional required costs
Optional monthly WhatsApp $59 per number and AI Email $59 per inbox are stated explicitly; applicable channels, branding and external helpdesk costs must be included in scenario review. Taxes excluded.
Billing conversion
Starter 4000 GPT-4.1-mini messages or 400 GPT-4.1; same 10:1 ratio on Growth and Scale. Allowance is expressed in mini-equivalent messages. Messages per inquiry is a user assumption.
Support channels
Website chatOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Service type
Build-your-own agentOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Named connections
Zendesk, Freshdesk, CrispOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Documented tasks
Answer questions, Hand off to teamOfficial product documentation lists these capabilities or deployment options. Product-level scope; exact-plan access, add-ons, and connection depth require confirmation. Industry entries are vendor mentions, not an independent workflow test.
Included usage
40,000 model-equivalent messages / monthMonthly billed rate explicitly stated in prose; GPT-4.1-mini message allowance only, not conversations. GPT-4.1 allowance is one tenth of this quantity.
Monthly base fee
$429.00 / monthMonthly billed rate explicitly stated in prose; GPT-4.1-mini message allowance only, not conversations. GPT-4.1 allowance is one tenth of this quantity.
Included team members
10 team membersIncluded human team members as stated in exact monthly plan block; not external helpdesk seats.
Explore other services
Further options to compare, not a performance ranking.